Inside Sales Specialist: Quotes, Accounts & Service

at The Shelly Company in; Medina (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Retirement plan

Wellness programs

Inclusive culture

Job summary

The Shelly Company in Medina, OH is seeking a sales support professional to help grow our customer base in the Ohio market. The role involves prospecting submarkets, supporting the sales team, and resolving issues between billing, sales, and customers.

You will oversee material quotes, administer Salesforce.com, and assist in bidding and pricing processes while maintaining strong communication and a team-oriented approach.

Qualifications

• Education and Experience: Associate degree or equivalent from two-year college or technical school, or related experience.
• Ability to read and interpret documents, write routine reports, and communicate with customers.
• Mathematical skills to estimate projects and calculate quotes.

Responsibilities

• Prospect from existing customer base.
• Maintain and develop relationships with existing small and mid-level customer base.
• Manage and sell to low volume accounts.
• Follow up on new accounts with company information and salesperson assignment/transition.
• Cultivate relationships to transition to outside representatives as volumes increase and support outside sales team by maintaining communication with hard-to-reach customers.
• Research and read specifications and plans to determine products needed.
• Estimate projects and establish product pricing using established guidelines.
• Prepare material quotes and assist in bidding process.
• Perform general customer service and administrative tasks required for the role and in support of outside sales and logistics teams as necessary.
• Additional duties as directed by Supervisor.

Skills

Customer service

Communication

Sales

Problem solving

Education

Associate degree or equivalent

Tools

Salesforce

Microsoft Office

Job description

The Shelly Company in Medina, OH is seeking a sales support professional to help grow our customer base in the Ohio market. The role involves prospecting submarkets, supporting the sales team, and resolving issues between billing, sales, and customers.

You will oversee material quotes, administer Salesforce.com, and assist in bidding and pricing processes while maintaining strong communication and a team-oriented approach.