Inside Sales

at The Shelly Company in; Medina (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Retirement plan

Wellness programs

Inclusive culture

Job summary

The Shelly Company in Medina, OH is seeking a sales support professional to help grow our customer base in the Ohio market. The role involves prospecting submarkets, supporting the sales team, and resolving issues between billing, sales, and customers.

You will oversee material quotes, administer Salesforce.com, and assist in bidding and pricing processes while maintaining strong communication and a team-oriented approach.

Qualifications

• Education and Experience: Associate degree or equivalent from two-year college or technical school, or related experience.
• Ability to read and interpret documents, write routine reports, and communicate with customers.
• Mathematical skills to estimate projects and calculate quotes.

Responsibilities

• Prospect from existing customer base.
• Maintain and develop relationships with existing small and mid-level customer base.
• Manage and sell to low volume accounts.
• Follow up on new accounts with company information and salesperson assignment/transition.
• Cultivate relationships to transition to outside representatives as volumes increase and support outside sales team by maintaining communication with hard-to-reach customers.
• Research and read specifications and plans to determine products needed.
• Estimate projects and establish product pricing using established guidelines.
• Prepare material quotes and assist in bidding process.
• Perform general customer service and administrative tasks required for the role and in support of outside sales and logistics teams as necessary.
• Additional duties as directed by Supervisor.

Skills

Customer service

Communication

Sales

Problem solving

Education

Associate degree or equivalent

Tools

Salesforce

Microsoft Office

Job description

The Shelly Company, a CRH company, is a vertically integrated supplier of aggregates, asphalt, ready mix concrete and paving services throughout the state of Ohio. Our commitment to quality drives us to use the most modern, efficient and environmentally friendly technology in our industry. The Shelly Company is known throughout the industry for innovation, quality and for our commitment to safety.

Position Overview

Prospect submarkets within the division to identify opportunities and increase sales. Assist sales team in support of overall customer experience. Act as key resource in resolving issues between billing, sales and customers by monitoring, identifying concerns and escalating issues as they relate to quality, availability, delivery, etc.

Oversee material quotes process and ensure proper administration of Salesforce.com and other communication/sales tools as required.

Key Responsibilities (Essential Duties and Functions)

The duties and responsibilities include but are not limited to the following:

• Prospect from existing customer base.
• Maintain and develop relationships with existing small and mid-level customer base.
• Manage and sell to low volume accounts.
• Follow up on new accounts with company information and salesperson assignment/transition.
• Cultivate relationships to transition to outside representatives as volumes increase and support outside sales team by maintaining communication with hard-to-reach customers.
• Research and read specifications and plans to determine products needed.
• Estimate projects and establish product pricing using established guidelines.
• Prepare material quotes and assist in bidding process.
• Perform general customer service and administrative tasks required for the role and in support of outside sales and logistics teams as necessary.
• Additional duties as directed by Supervisor.

Other Requirements:

• Effective oral and written communication skills.
• Professional and courteous attitude with the ability to work in a team setting and assist co-workers or supervisors with other duties as required.
• Actively contribute towards the development of a world class customer service team.
• Ability to be a self-starter, operating under general guidelines.
• Ability to provide and understand detailed information regarding specifications of products.
• Ability to complete tasks on time and under pressure.
• Proficient with Windows, Excel, Word, and PowerPoint
• Follow strict adherence to safety requirements and procedures as outlined in the Manual of Safety Practices and Procedures and all other Shelly Company policies and procedures as outlined in the Company Book of Policies.
• Regular and timely attendance is an expectation of performance for this role. Employees will be held accountable for adhering to their workplace schedule.

Qualifications

To perform this job successfully, an individual must be able to perform job duties and requirements satisfactorily.

Education and Experience

Ideal candidate will possess an Associate degree or equivalent from two-year College or technical school, or have equivalent job related experience and/or training;

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to customers or employees of organization.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl.

The employee must regularly lift and/or move more than 10 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

The Shelly Company, a CRH Company, is an Affimative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.