Inside Sales Specialist – PVF & Industrial Solutions

Eastern Industrial Supplies, Inc.; North Carolina; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and 401(k) with match

Company-paid short-term disability

Paid time off and holidays

Volunteer days - Eastern Cares

Growth and development through培训 and内晋

Family-owned culture

Job summary

Eastern Industrial Supplies, Inc. is seeking an Inside Sales Representative to review customer accounts and identify PVF opportunities. You will conduct proactive outreach, handle order writing, and collaborate with the team to deliver tailored solutions while upholding integrity and safety.

You will manage inquiries, quote customers promptly, and use the CRM to track activities. The role emphasizes growth, cross-selling, and maintaining accurate order documentation in a fast-paced, family‑owned

Qualifications

• Two years related experience and/or training; or equivalent combination of Bachelor's degree and experience.
• Ability to work on PCs using Word and Excel.
• Knowledge or willingness to develop knowledge of Eclipse software.

Responsibilities

• Generates new and repeat sales by providing product and technical information promptly.
• Enters sales quotations and orders for new and existing customers.
• Follows up on quotations to improve Eastern's competitive market position.
• Provides friendly customer service and assists customers with product selection.
• Presents price, credit and terms per standard procedures and profitability profiles.
• Proactively recommends items to increase satisfaction and profitability.
• Educates customers about terminology, features and benefits; coordinates activities across departments.
• Maintains documentation on orders and quotes; monitors shipment dates and expedites as needed.
• Contacts customers post-sale to ensure satisfaction and maintain files.
• Identifies trends in customer satisfaction and communicates demand changes to purchasing.

Skills

Inside sales

CRM usage

Problem solving

Education

Bachelor's degree or equivalent experience

Tools

Eclipse software

Microsoft Word/Excel

CRM system

Job description

Eastern Industrial Supplies, Inc. is seeking an Inside Sales Representative to review customer accounts and identify PVF opportunities. You will conduct proactive outreach, handle order writing, and collaborate with the team to deliver tailored solutions while upholding integrity and safety.

You will manage inquiries, quote customers promptly, and use the CRM to track activities. The role emphasizes growth, cross-selling, and maintaining accurate order documentation in a fast-paced, family‑owned