Inside Sales Specialist — Moving & Storage Solutions

Advanced Moving & Storage, Inc.; Bensenville (IL); On-site; USD 45,000 - 70,000; Full time

Job summary

Advanced Moving & Storage, Inc. in Bensenville, IL, is seeking an Inside Sales Representative for a full-time, on-site role. The position focuses on inbound/outbound calls, inquiries, and providing information on residential and commercial moving, packing, crating, and storage services.

You will qualify leads, prepare and follow up on estimates, maintain customer records, and coordinate with operations to ensure smooth service delivery. Strong communication and CRM skills are essential.

Qualifications

• Inside Sales skills with comfort in phone-based selling and follow-up.
• Customer Service and Customer Satisfaction skills to address inquiries.
• Lead generation to identify, qualify and nurture potential customers.
• Account management to maintain relationships and repeat business.
• Strong verbal and written communication with professional phone etiquette.
• Ability to learn service offerings quickly and explain them clearly.
• Basic proficiency with CRM systems and common office software.
• Organizational and time-management skills with attention to quotes/documentation.
• Relevant experience in moving/logistics is beneficial but not required.
• High school diploma; additional business/sales education is a plus.

Responsibilities

• Handle inbound and outbound calls and respond to customer inquiries.
• Provide detailed information about residential and commercial moving, packing, crating, and storage services.
• Qualify leads and prepare followed-up estimates.
• Maintain accurate customer records and coordinate with operations for scheduling.
• Build and maintain relationships with new and existing accounts.
• Address service concerns and contribute to sales goals through proactive lead generation.
• Maintain consistent customer communication to support service delivery.

Skills

Inside Sales

Customer Service

Lead Generation

Account Management

Verbal Communication

Written Communication

Time Management

Organizational Skills

Attention to Detail

Sales Follow-up

Education

High School Diploma

Business/Sales Education (plus)

Tools

CRM Systems

Office Software

Job description

Advanced Moving & Storage, Inc. in Bensenville, IL, is seeking an Inside Sales Representative for a full-time, on-site role. The position focuses on inbound/outbound calls, inquiries, and providing information on residential and commercial moving, packing, crating, and storage services.

You will qualify leads, prepare and follow up on estimates, maintain customer records, and coordinate with operations to ensure smooth service delivery. Strong communication and CRM skills are essential.