Inside Sales Specialist — Growth, Training & Full Benefits

Kele, Inc.; Bensenville (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

HSA

FSA

401(k) with match

Disability Insurance

Life & AD&D

Paid Time Off

Tuition Reimbursement

Maternity Leave

Job summary

Kele, Inc. is hiring an entry-level Sales Specialist to join the Inside Sales team in the United States.

You will deliver exceptional customer service, process orders efficiently, and support the overall sales process while building product knowledge and sales skills. You will engage with customers via multiple channels, enter orders accurately, and assist with quotes while collaborating with Technical Sales Specialists as needed.

Qualifications

• Associate’s degree or equivalent work experience.
• Strong attention to detail and organizational skills.
• Basic knowledge of industrial distribution or process/combustion equipment is a plus.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office and able to learn company ERP/CRM systems.

Responsibilities

• Respond to customer inquiries via phone, email, and chat with timely and accurate information.
• Enters and processes orders accurately in accordance with internal procedures.
• Supports quoting efforts by creating basic quotes and forwarding more complex requests to appropriate team members.
• Follows up on open quotes, backorders, and shipping updates.
• Escalates complex issues to Technical Sales Specialists or Senior Technical Sales Specialists.
• Promotes Kele’s products and services using ASLAN principles.
• Maintains accurate documentation in order entry and internal tracking systems.
• Participates in product and service training to build product knowledge and sales skills.

Skills

Attention to detail

Organizational skills

Communication skills

Customer service mindset

Education

Associate’s degree or equivalent

Tools

Microsoft Office

ERP/CRM systems

Job description

Kele, Inc. is hiring an entry-level Sales Specialist to join the Inside Sales team in the United States.

You will deliver exceptional customer service, process orders efficiently, and support the overall sales process while building product knowledge and sales skills. You will engage with customers via multiple channels, enter orders accurately, and assist with quotes while collaborating with Technical Sales Specialists as needed.