Sales Specialist

KELE; Bensenville (IL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

HSA

FSA (medical and dependent care)

401(k) with employer match up to 4%

Paid time off and holidays

Tuition reimbursement

Paid maternity leave

Job summary

KELE is hiring an entry-level Sales Specialist to join the Inside Sales team in Bensenville, IL. You will deliver excellent customer service, process orders, and support the sales cycle.

You will learn Kele’s products, ERP/CRM systems, and sales processes while contributing to efficient order fulfillment and customer satisfaction.

Qualifications

• Associate’s degree or equivalent work experience required.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office and able to learn ERP/CRM systems.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Enter and process orders accurately in internal systems.
• Support quoting by creating basic quotes and routing complex requests.
• Follow up on quotes, backorders, and shipping updates.
• Escalate complex issues to Senior Technical Sales Specialists as needed.
• Promote Kele’s products and services using ASLAN principles.
• Maintain accurate documentation in order entry and tracking systems.
• Participate in product and service training to build knowledge and sales skills.

Skills

Attention to detail

Organizational skills

Verbal communication

Written communication

Microsoft Office

Education

Associate’s degree or equivalent work experience

Tools

ERP/CRM systems

Job description

Job Details

Job Location: Bensenville, IL 60106Salary Range: $60,000.00 - $65,000.00 SalaryFounded in 1983, Kele Inc. is a leading distribution, and solutions partner with national reach and a global presence. Built around our customers and powered by our people, Kele provides millions of in-stock parts from more than 300 brands to drive automation & efficiency in nearly every type of facility, from office towers and factories to data centers and hospitals.

Our goal is to empower progress for maintenance managers, engineers, contractors, and all those building the future. We do this by delivering parts rapidly, providing custom assemblies upstream, and offering unmatched support to ensure projects run smoothly and downtime is minimized.

With 12 locations nationwide and headquarters in Tennessee, Kele combines deep technical expertise, rapid logistics, and a solutions-first mindset to help customers simplify supply chains, meet tight schedules, and deliver high-quality outcomes.

Kele fosters a culture rooted in collaboration, innovation, and customer obsession, empowering associates at every level to contribute, grow, and make a meaningful impact.

SUMMARY

The Sales Specialist is an entry-level role within the Inside Sales team. This position is focused on delivering exceptional customer service, efficiently processing orders, and supporting the overall sales process. Sales Specialists build a strong foundation in Kele's systems, products, and customer service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Respond to customer inquiries via phone, email, and chat with timely and accurate information.
• Enters and processes orders accurately in accordance with internal procedures.
• Supports quoting efforts by creating basic quotes and forwarding more complex requests to appropriate team members.
• Follows up on open quotes, backorders, and shipping updates.
• Escalates complex issues to Technical Sales Specialists or Senior Technical Sales Specialists.
• Promotes Kele’s products and services using ASLAN principles.
• Maintains accurate documentation in order entry and internal tracking systems.
• Participates in product and service training to build product knowledge and sales skills.

QUALIFICATIONS:

• Associate’s degree or equivalent work experience
• Strong attention to detail and organizational skills
• Basic knowledge of industrial distribution or process/combustion equipment is a plus
• Excellent verbal and written communication skills
• Proficient in Microsoft Office and able to learn company ERP/CRM systems

Kele Companies offers all full-time associates the following benefits and perks:

• Medical, vision, and dental insurance
• HSA
• FSA (medical and dependent care)
• 401(k) with employer match up to 4% with immediate vesting
• Employer-paid short- and long-term disability coverage
• Employer-paid basic life and AD&Dinsurance; supplemental life for employees and dependents available
• Paid time off andpaid holidays
• Tuition reimbursement
• Paid maternity leave