Inside Sales Specialist - Electric Distribution, ESOP Team

Border States; Tucson (AZ); In loco; USD 42.000 - 68.000; Tempo pieno

Vantaggi offerti da questo lavoro

ESOP

Health benefits

401(k)

Descrizione del lavoro

Border States in Tucson, AZ is seeking an Inside Sales Representative to support the Customer Service team in promoting sales, handling orders, and delivering outstanding service to our customers. This role emphasizes product knowledge, quote generation, order management, and proactive follow-up to ensure customer satisfaction.

As an employee-owned company, Border States offers ownership through ESOP and a comprehensive benefits package to help employees grow and thrive within a collaborative,

Competenze

• Associate's business/trade degree preferred or the equivalent in work experience.
• 3+ years of prior customer service, city desk, or sales experience.
• 3+ years of prior electrical distribution experience preferred.
• Technical ability to understand electrical systems.
• Working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), internet, and email.
• Working knowledge of SAP software preferred.

Mansioni

• Receives and enters orders in an accurate and timely manner.
• Optimizes margin and service through efficient use of cross-docking, transfers, drop-ship, etc.
• Provides price quotes to customers for existing bill of materials and creates bill of materials from take-offs.
• Responsible for managing projects.
• Provides consistent and timely follow-up on customer inquiries and order status.
• Secures pricing from vendors, coordinates deliveries, and expedites deliveries when necessary.
• Effectively processes returns to maximize value.
• Utilizes and continuously develops product and application knowledge and industry best practices to develop solutions to meet customer needs.
• Provides value to customer through the sourcing of material.
• Enhances and grows relationships with customers and suppliers through frequent, meaningful communication.
• Runs daily reports and resolves customer and order issues.
• Assists customers with billing issues.

Conoscenze

Customer service

Communication

Organizational skills

Relationship building

Formazione

Associate's degree or equivalent

Strumenti

SAP

Microsoft Office

Excel

Descrizione del lavoro

Border States in Tucson, AZ is seeking an Inside Sales Representative to support the Customer Service team in promoting sales, handling orders, and delivering outstanding service to our customers. This role emphasizes product knowledge, quote generation, order management, and proactive follow-up to ensure customer satisfaction.

As an employee-owned company, Border States offers ownership through ESOP and a comprehensive benefits package to help employees grow and thrive within a collaborative,