Inside Sales Specialist — Customer Success & NPI

Monolithic Power Systems; Detroit (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

Monolithic Power Systems, Inc. (MPS) is seeking a customer-facing professional to bridge customers, sales, and the factory. You will manage orders, forecasts, RFQs, and pricing, while supporting NPI programs and ensuring timely delivery and revenue accuracy.

The role emphasizes strong communication, multitasking, and relationship-building within a fast-growing semiconductor environment in Detroit area. MBA/relocation not required, bilingual skills valued.

Qualifications

• Bachelor degree with 1-2 years of experience in a customer-facing role.
• Energetic team player with a drive for high performance.
• Strong communication and interpersonal skills (oral & written).
• Self-motivated, driven, and eager to learn.
• Organizational skills; able to multi-task and manage time.
• Excellent problem-solving abilities.
• CRM experience preferred.
• English and Mandarin bilingual advantageous.

Responsibilities

• Daily review of open orders and alignment with customer demand.
• Serve as key contact for customer’s supply chain needs.
• Renew RFQs and manage price/margin.
• Review and maintain regional monthly forecast.
• Support NPI programs and track schedules and sampling.
• Administer RMA / returns with QA and engineering.
• Conduct backlog analysis and monitor CRD schedules.
• Analyze channel inventory in North America regions.
• Coordinate with factory on allocations.
• Provide sales opportunity analysis and CRM commission reporting.

Skills

Customer relationship mgmt

Communication skills

CRM experience

MS Office / Power BI

English-Mandarin bilingual

Education

Bachelor's degree

Tools

CRM system

Microsoft Office

Power BI

Job description

Monolithic Power Systems, Inc. (MPS) is seeking a customer-facing professional to bridge customers, sales, and the factory. You will manage orders, forecasts, RFQs, and pricing, while supporting NPI programs and ensuring timely delivery and revenue accuracy.

The role emphasizes strong communication, multitasking, and relationship-building within a fast-growing semiconductor environment in Detroit area. MBA/relocation not required, bilingual skills valued.