Inside Sales Specialist — Customer Solutions

Triangle Fastn-Sal; Pittsburgh (Allegheny County); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Excellent Medical, Dental, Vision, and

Voluntary Supplemental Insurance

Paid Vacation and Personal Days

Short-Term Disability and Long-Term

Safe harbor retirement plan

Year-end profit sharing

Professional development

Growth opportunities in Sales

Job summary

Triangle Fastener Corporation in Pittsburgh, PA, is seeking a detail-oriented Inside Sales Representative to serve as the first point of contact for walk-in, phone, and email inquiries, supporting both customers and the Outside Sales team.

You will manage quotes, orders, inventory coordination, and day-to-day customer service to keep projects on track and clients coming back. Ideal for recent graduates or sales professionals growing into inside sales.

Qualifications

• 1+ year in sales-based customer service or related position.
• 3+ years in inside sales or similar position.
• High School Diploma or GED; Associate degree preferred.

Responsibilities

• Providing timely and accurate customer quotes via phone, email, and in-person inquiries.
• Handling walk-in sales and guiding customers through product selections.
• Entering and processing orders with precision and speed.
• Collaborating with warehouse and inventory teams to ensure stock levels meet demand.
• Coordinating delivery schedules and providing updates to customers.
• Supporting the Outside Sales team by managing backend processes and customer follow-ups.
• Maintaining a clean and professional showroom and promoting featured products.
• Addressing and resolving customer issues proactively and professionally.
• Preparing and sending product samples, catalogs, and credit applications.
• Reviewing open sales reports and ensuring data integrity.
• Pulling counter orders as needed to ensure timely customer service.

Skills

Microsoft Office Suite/365

Multitasking

Communication

Collaboration

CSD software

Customer-focused

Sales acumen

Education

High School Diploma or GED

Associate’s degree in business, sales, or related field

Tools

CSD

Job description

Triangle Fastener Corporation in Pittsburgh, PA, is seeking a detail-oriented Inside Sales Representative to serve as the first point of contact for walk-in, phone, and email inquiries, supporting both customers and the Outside Sales team.

You will manage quotes, orders, inventory coordination, and day-to-day customer service to keep projects on track and clients coming back. Ideal for recent graduates or sales professionals growing into inside sales.