Inside Sales Specialist – Customer Orders & Support

Sonepar Canada, Inc.; Sulphur (LA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Paid parental leave

401(k) retirement savings with company

Job summary

Crawford Electric Supply is actively seeking a motivated individual to join our RDC/Branch team. We are part of the Sonepar group, a global leader in electrical distribution, and we pride ourselves on a supportive culture and career growth opportunities.

The role assists Outside Sales with customer orders, learns product lines from catalogs, uses Eclipse for pricing and entry, and helps estimate delivery dates while addressing order issues.

Qualifications

• High school diploma or equivalent.
• Six months or more of related experience.
• Effective interpersonal communication skills.
• Ability to perform math functions and calculations.
• Ability to read and interpret documents.
• Basic computer skills including Microsoft Office.
• Basic electrical product knowledge.

Responsibilities

• Supports Outside Sales with customer orders.
• Determines type of merchandise desired by becoming familiar with products sold and utilizing vendor catalogs and other reference materials.
• Utilizes Eclipse program for pricing structure and order entry.
• Estimates date of delivery based on knowledge of company delivery schedule.
• Resolves customer order problems and complaints promptly.
• Describes/demonstrates products using samples or catalogs showing features and benefits.
• Sells and promotes branch and company-wide special promotions as directed.

Skills

Interpersonal communication

Math calculations

Reading and interpreting documents

Microsoft Office

Electrical product knowledge

Education

High school diploma or equivalent

Job description

Crawford Electric Supply is actively seeking a motivated individual to join our RDC/Branch team. We are part of the Sonepar group, a global leader in electrical distribution, and we pride ourselves on a supportive culture and career growth opportunities.

The role assists Outside Sales with customer orders, learns product lines from catalogs, uses Eclipse for pricing and entry, and helps estimate delivery dates while addressing order issues.