Inside Sales Specialist — Client Outreach & Ops Support

Meridian Waste; Knoxville (TN); On-site; USD 38,000 - 66,000; Full time

Job summary

Meridian Waste is seeking an Inside Sales Rep to support the sales team in Knoxville, TN. You will perform data entry, track sales activity, and solicit new business, while coordinating with dispatch and management to ensure service quality.

The role emphasizes communication, organization, and timely follow-through, with opportunities to engage customers and process contract changes as needed.

Qualifications

• Minimum 1 year of experience in a sales or customer service role.
• Excellent written and verbal communication; strong time management.
• Strong active listening skills; able to follow through on tasks.

Responsibilities

• Data entry of SoftPak for all permanent accounts.
• Internal tracking and reporting of sales activity.
• Solicit new business for $300 and below via email/calls/letters.
• Engage potential customers to earn business and send contracts.
• Process service increases, decreases, ownership changes and cancellations.
• Answer commercial customer service calls and resolve issues.
• Coordinate with dispatch and sales reps to resolve issues.
• Coordinate site visits and container deliveries with dispatch/management.
• Enter work orders for missed services and forward to appropriate department.
• Send daily tracking updates.
• Update contract file audits.
• Additional duties as assigned.

Skills

MS Excel (Advanced)

Strong communication

Time management

Customer service

Sales experience

Teamwork

Job description

Meridian Waste is seeking an Inside Sales Rep to support the sales team in Knoxville, TN. You will perform data entry, track sales activity, and solicit new business, while coordinating with dispatch and management to ensure service quality.

The role emphasizes communication, organization, and timely follow-through, with opportunities to engage customers and process contract changes as needed.