Inside Sales Specialist I — Growth, CRM & Quotes

Waste Resource Management, Inc.; Houston (TX); Presencial; USD 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

401(k) with 5% company match

Descripción de la vacante

Waste Resource Management (WRM) is seeking an Inside Sales Specialist I to drive revenue growth through outbound sales and responsive customer inquiries. You will qualify opportunities, provide pricing basics, and coordinate with internal teams to streamline the sales process.

Under close-to-moderate supervision, you will build product knowledge, improve sales skills, and gain proficiency with CRM tools while supporting a fast-paced team focused on environmental services and waste management

Formación

• High school diploma or equivalent.
• 0-2 years inside sales or customer service.
• Interest in a sales career.
• Ability to make outbound calls and handle inbound inquiries professionally.
• CRM familiarity (HubSpot or equivalent).
• Strong written and verbal communication.
• Detail-oriented with documentation.

Responsabilidades

• Support revenue generation through outbound sales calls and inbound customer inquiries.
• Conduct outbound follow-up calls using CRM lists, dashboards, or assigned call queues.
• Receive and handle inbound inquiries from non-broker and non-franchise sources as directed.
• Qualify leads and gather basic customer information to identify potential sales opportunities.
• Provide introductory service information and pricing guidance within established parameters.
• Assist with preparing quotes, proposals, and service agreement documentation.
• Submit completed documentation to the appropriate internal teams for review or next steps.
• Maintain accurate call notes, activity tracking, and opportunity updates in CRM systems.
• Follow defined sales processes, scripts, and outreach guidelines.
• Coordinate with Inside Sales Specialist II, Customer Experience Specialists, and other internal teams as needed.
• Respond to customer inquiries in a timely and professional manner.
• Support customer onboarding by ensuring documentation is complete and accurate.
• Learn company services, pricing structures, and sales tools.
• Meet individual activity-based performance expectations (calls, follow-ups, documentation accuracy).
• Perform other related duties and sales support tasks as assigned.

Descripción del empleo

Waste Resource Management (WRM) is seeking an Inside Sales Specialist I to drive revenue growth through outbound sales and responsive customer inquiries. You will qualify opportunities, provide pricing basics, and coordinate with internal teams to streamline the sales process.

Under close-to-moderate supervision, you will build product knowledge, improve sales skills, and gain proficiency with CRM tools while supporting a fast-paced team focused on environmental services and waste management