Inside Sales Specialist — Building Materials Solutions

Gillman Home Center; Rushville (IN); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Short/Long Term Disability

Life Insurance

401k plan with employer contribution

Employee discount

Vacation time

Job summary

Gillman Home Center is seeking an Inside Sales Specialist to assist customers and contractors on project needs. You will greet, advise, process orders, manage quotes, and coordinate deliveries with emphasis on accuracy and customer satisfaction.

The role requires strong customer service, product knowledge, and teamwork in a fast-paced retail/building materials environment. Full-time with day/evening/weekend shifts.

Qualifications

• High school diploma or GED or equivalent; 1–3 years related experience.
• 3+ years in the building materials/construction industry.
• 1+ years of customer service experience; retail a plus.

Responsibilities

• Provide excellent service to customers and contractors.
• Answer questions, resolve concerns, and advise on project solutions.
• Develop product knowledge and stay updated on lines and trends.
• Create take-offs, estimates, quotes, orders, POs, and invoices.
• Process orders, inquiries, pricing, deliveries, and installations.
• Explain orders to customers and obtain sign-off before POs.
• Ensure all product is invoiced prior to leaving the store.
• Support sales manager in resolving complaints and issues.
• Perform front-desk tasks, register operations, and inventory tasks.
• Open/close store, maintain safety, and follow company policies.

Skills

Customer Service

Teamwork

Attention to detail

Follow-up

Education

High school diploma or GED

Job description

Gillman Home Center is seeking an Inside Sales Specialist to assist customers and contractors on project needs. You will greet, advise, process orders, manage quotes, and coordinate deliveries with emphasis on accuracy and customer satisfaction.

The role requires strong customer service, product knowledge, and teamwork in a fast-paced retail/building materials environment. Full-time with day/evening/weekend shifts.