Inside Sales Specialist - Building Materials & Growth Path

Manufacturers Reserve Supply; Village of Irvington (NY); On-site; USD 33,062 - 45,460; Full time

Benefits offered by this job

401(k)

401(k) matching

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Wellness resources

Job summary

Manufacturers Reserve Supply is hiring for an Inside Sales / Customer Service role in Irvington. You will build long-term relationships with lumber yards and building supply dealers, offering expert guidance on specialty building materials and handling orders with accuracy.

The position focuses on solving customer problems, growing existing accounts, and collaborating with sales and operations to deliver exceptional service in a fast-paced environment.

Qualifications

• Experience in customer service or inside sales roles is required.
• Strong communication and professional phone presence are essential.
• Ability to price and quote accurately and to manage multiple tasks.

Responsibilities

• Build and maintain strong relationships with wholesale customers.
• Process orders, provide pricing and quotations, and ensure accurate order entry.
• Handle incoming customer calls and emails with professionalism and urgency.
• Become knowledgeable about our products to provide expert guidance.
• Investigate customer concerns and order issues to find solutions.
• Collaborate with Sales, Operations, and Warehouse teams to ensure great service.
• Identify opportunities to grow existing accounts through cross-selling and promotions.
• Deliver service that keeps customers returning year after year.

Skills

Customer service

Inside sales

Account management

Pricing & quoting

Job description

Manufacturers Reserve Supply is hiring for an Inside Sales / Customer Service role in Irvington. You will build long-term relationships with lumber yards and building supply dealers, offering expert guidance on specialty building materials and handling orders with accuracy.

The position focuses on solving customer problems, growing existing accounts, and collaborating with sales and operations to deliver exceptional service in a fast-paced environment.