Dynamic Inside Sales & Order Specialist

Irving Materials, Inc.; Cincinnati (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Irving Materials, Inc. is seeking an Inside Sales Representative to deliver exceptional customer service while processing orders with precision. You will handle pricing inquiries, guide customers on our product line, and upsell value-added solutions.

The role requires strong communication, multitasking, and teamwork within a fast-paced environment. Responsibilities include taking orders, maintaining accurate records, and collaborating with the Dispatcher to ensure on-time delivery.

Qualifications

• Requires strong communication via phone and email.
• Detail-oriented with accurate data entry.
• Able to manage multiple tasks and priorities in a fast-paced environment.

Responsibilities

• Take and enter customer orders accurately and promptly.
• Provide pricing information and upsell when appropriate.
• Maintain professionalism under pressure and high-stress situations.
• Build and maintain relationships with customers.
• Coordinate with Dispatcher to meet commitments and schedules.
• Record changes in the system promptly and accurately.
• Support new initiatives and projects as needed.

Skills

Strong phone skills

Problem-solving

Teamwork

Customer focus

Multitasking

Detail oriented

Geography knowledge / mapping

Willingness to learn

Ability to work in high-stress

Time management

Computer literacy

Education

High school diploma

Associate's degree a plus

Tools

Google G Suite

MS Office

Job description

Irving Materials, Inc. is seeking an Inside Sales Representative to deliver exceptional customer service while processing orders with precision. You will handle pricing inquiries, guide customers on our product line, and upsell value-added solutions.

The role requires strong communication, multitasking, and teamwork within a fast-paced environment. Responsibilities include taking orders, maintaining accurate records, and collaborating with the Dispatcher to ensure on-time delivery.