Inside Sales Specialist — Building Materials & Contractors

US LBM; Camp Hill (Cumberland County); On-site; USD 42,000 - 58,000; Full time

Job summary

PA Building Supply, a division of US LBM Holdings, LLC, is seeking an Inside Sales Representative to support new and existing customer sales and provide product assistance to outside sales teams. You will generate quotes, supply product dimension information, and assist with pricing and delivery coordination.

This role emphasizes building material knowledge, strong customer service, and effective communication, with opportunities to grow within a national supplier network.

Qualifications

• High School Diploma or GED required.
• 1-3 years of experience in building material industry with basic knowledge of product and application.
• 1-3 years of inside sales experience preferred.

Responsibilities

• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
• Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
• Maintains stock levels on the sales floor and in the stockroom.
• Researches credits, returns, and late payments as needed.
• Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.

Skills

Customer service

Sales

Product knowledge

Interpersonal skills

Written communication

Education

High School Diploma or GED

Tools

Cash register

Computer

Job description

PA Building Supply, a division of US LBM Holdings, LLC, is seeking an Inside Sales Representative to support new and existing customer sales and provide product assistance to outside sales teams. You will generate quotes, supply product dimension information, and assist with pricing and delivery coordination.

This role emphasizes building material knowledge, strong customer service, and effective communication, with opportunities to grow within a national supplier network.