Inside Sales Specialist — B2B Growth & Tech Solutions

Merchants Metals LLC; Morrisville (NJ); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k match

Life Insurance

Job summary

Merchants Metals LLC, an established fencing solutions provider, seeks an Inside Sales Representative in Morrisville, NJ to engage customers, assess needs, and convert inquiries into orders. You will deliver product and technical information, develop accounts, and help grow revenue through proactive outreach and relationship building.

The role emphasizes customer focus, effective communication, and the ability to manage multiple tasks in a fast-paced B2B environment.

Qualifications

• High School Diploma is required.
• 3-5 years of relevant experience.
• Proven customer support experience.
• Strong phone contact handling skills and active listening.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication skills.
• Ability to multi-task, prioritize, and manage time effectively.

Responsibilities

• Identifies revenue opportunities within customers' communities through excellent communication and networking.
• Prospects, qualifies, and generates sales within the company's established trading partners.
• Ensures identification, planning, account qualification, and needs analysis at all prospect levels.
• Interacts with prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
• Identifies and closes additional purchases of products and services by customers' communities.
• Responds to requests from customers for information and presents products based on customer needs.
• Engages in technical discussions with potential clients.
• Remains knowledgeable and up-to-date on changes and developments in the company's B2B infrastructure.
• Provides excellent customer service.
• Must be able to work overtime as required.

Skills

Phone skills

Active listening

Communication

Customer focus

Time management

Education

High School Diploma

Job description

Merchants Metals LLC, an established fencing solutions provider, seeks an Inside Sales Representative in Morrisville, NJ to engage customers, assess needs, and convert inquiries into orders. You will deliver product and technical information, develop accounts, and help grow revenue through proactive outreach and relationship building.

The role emphasizes customer focus, effective communication, and the ability to manage multiple tasks in a fast-paced B2B environment.