Inside Sales Specialist

MOHR Talent; Wales (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

Stable weekday schedule

Growth opportunities

Job summary

A growing manufacturing company in Wisconsin is looking for a detail-oriented Service Parts Specialist to support their Inside Sales and Parts Department. This role involves processing customer orders, managing parts inventory, and providing excellent customer service. The ideal candidate has a background in industrial or mechanical fields, with strong problem-solving skills. The position offers a comprehensive benefits package and a stable weekday schedule without weekends.

Qualifications

• 2+ years of experience in industrial, mechanical, or parts sales/support.
• Strong customer service and communication skills.
• Detail-oriented with the ability to manage multiple priorities.
• Detail-oriented with ability to manage multiple priorities.
• Team player with proactive problem-solving attitude.

Responsibilities

• Process customer orders, quotes, and invoices accurately.
• Support key accounts with pricing and order status updates.
• Coordinate with engineering, purchasing, and shipping to resolve issues.
• Track shipments, manage parts inventory, and ensure timely deliveries.
• Assist in maintaining customer records and internal documentation.
• Provide responsive phone/email support for parts-related inquiries.

Skills

Customer service

Communication skills

Problem-solving

Detail-oriented

Multitasking

Tools

Computer systems (ERP experience a plus)

Job description

Overview

We’ve partnered with a growing manufacturing company seeking a detail-oriented Service Parts Specialist to support their Inside Sales and Parts Department. This role is ideal for someone with an industrial, mechanical, or parts background who enjoys problem-solving, working with customers, and keeping operations running smoothly.

Responsibilities

• Process customer orders, quotes, and invoices accurately and on time
• Support key accounts with pricing, availability, and order status updates
• Coordinate with engineering, purchasing, and shipping to resolve issues
• Track shipments, manage parts inventory, and ensure timely deliveries
• Assist in maintaining customer records and internal documentation
• Provide responsive phone/email support for parts-related inquiries

Qualifications

• 2+ years of experience in industrial, mechanical, or parts sales/support
• Strong customer service and communication skills
• Proficiency with basic computer systems (ERP experience a plus)
• Detail-oriented with the ability to manage multiple priorities
• Team player with a proactive, problem-solving attitude

Why Apply

• Comprehensive benefits package
• Stable weekday schedule (no weekends)
• Growth opportunities in a well-established, supportive company

MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at [e-mail]