Parts Sales Coordinator

MOHR Talent; Wales (WI); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Stable day-shift hours

Supportive leadership

Long-term growth opportunities

Job summary

A well-established manufacturer in Wales, WI is seeking a detail-oriented Parts Sales Coordinator to join their customer support team. This full-time role involves processing parts orders, managing documentation, and providing customer service. Interested candidates should have over 3 years of experience in parts sales and customer service, along with proficiency in Microsoft Office. The position offers stable day-shift hours, career growth opportunities, and a supportive work environment.

Qualifications

• 3+ years of experience in parts sales, customer service, or order management.
• Proficiency in Microsoft Office and ERP/CRM systems.
• Able to lift up to 50 lbs.

Responsibilities

• Process incoming parts orders, prepare invoices, and manage related documentation.
• Support key accounts by confirming pricing and tracking shipments.
• Respond to customer inquiries regarding product availability and deliveries.

Skills

Parts sales experience

Customer service

Order management

Microsoft Office

ERP/CRM systems

Strong communication skills

Job description

Parts Sales Coordinator

Wales, WI (On-site) | $21/hr + Benefits | Monday–Friday

Overview:

We’ve partnered with a well-established manufacturer in the Wales area seeking a detail-oriented Parts Sales Coordinator to join their customer support and service team. This full-time role blends sales support, parts coordination, and customer service, providing stability and cross-functional exposure across departments.

Key Responsibilities:

• Process incoming parts orders, prepare invoices, and manage related documentation
• Support key accounts by reviewing orders, confirming pricing, and tracking shipments
• Coordinate with engineering and production teams on service issues and product information
• Respond to customer inquiries regarding product availability, returns, delivery timelines, and technical issues
• Maintain accurate inventory levels, issue returns/credits, and update internal records
• Use internal systems and shipping platforms to process orders, generate BOLs, and monitor delivery status
• Contribute to continuous improvement efforts for documentation and service workflows
• Support internal reporting, price book updates, and warranty claims
• Collaborate regularly with purchasing, engineering, and finance departments

What We’re Looking For:

• 3+ years of experience in parts sales, customer service, or order management
• Proficiency in Microsoft Office and ERP/CRM systems
• Strong attention to detail with ability to manage multiple priorities
• Experience with order processing, shipping/receiving, or inventory preferred
• Able to lift up to 50 lbs and wear PPE when entering production areas
• Strong verbal and written communication skills

Why Join:

• Stable day-shift hours with no nights/weekends
• Supportive leadership and strong training
• Exposure to multiple departments (sales, operations, engineering)
• Long-term growth opportunities within a respected industry leader

MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status.