Inside Sales & Solutions Specialist

Builders FirstSource; Chattanooga (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Builders FirstSource is seeking an Outside Sales Support professional to assist our sales reps in meetings with customers and may accompany at customer site visits.

You will prospect new customers, provide high quality service to walk-in or contractor customers, respond to phone and email inquiries, advise on product selection, pricing, availability and returns, generate quotes, and enter orders in the system; training others may be included.

Qualifications

• High School Diploma or GED and 3 years sales experience (preferably industry-related).
• Ability to generate sales quotations and pricing with knowledge of products and procedures.
• Experience assisting sales reps and supporting customer interactions.

Responsibilities

• Prospect new customers and solicit sales orders.
• Provide customer support to walk-in and contractor customers; respond to inquiries by phone and email.
• Assist customers with product selection, pricing, availability, and refunds/exchanges.
• Determine customer requirements and recommend specific products and services.
• Generate sales quotations for large packages and enter orders into the system.
• Provide training and assistance to less experienced Inside Sales Representatives.

Skills

Prospecting

Customer service

Phone & email inquiries

Product selection

Quotations

Order entry

Training others

Education

High School Diploma or GED

Job description

Builders FirstSource is seeking an Outside Sales Support professional to assist our sales reps in meetings with customers and may accompany at customer site visits.

You will prospect new customers, provide high quality service to walk-in or contractor customers, respond to phone and email inquiries, advise on product selection, pricing, availability and returns, generate quotes, and enter orders in the system; training others may be included.