Inside Sales & Customer Support Specialist

Builders FirstSource; Platteville (WI); On-site; USD 26,000 - 38,000; Full time

Job summary

Builders FirstSource is seeking a customer-focused Retail Sales Associate to assist retail customers with product selection, pricing, and availability. You will provide material estimates and quotes for small projects and enter orders for delivery while maintaining store organization and inventory control.

You will interact with customers via walk-in, phone, or email and apply basic sales techniques to meet daily productivity goals, following safety procedures and company standards.

Qualifications

• High school diploma or GED required or equivalent combination of education and experience.
• Experience with sales or customer service is preferred.

Responsibilities

• Assist retail customers via walk-in, phone, or email with product selection, pricing, and availability.
• Provide material estimates and quotes for small projects (stairs, decks, fences, etc.).
• Enter orders into system and schedule product deliveries.
• Maintain store housekeeping, signage, stocking, and inventory control.
• Adhere to safety procedures and participate in safety meetings.

Skills

Customer service

Communication

Sales techniques

Product knowledge

Microsoft Office

ERP software

Education

High school diploma or GED

Tools

Microsoft Office Suite

ERP program

Job description

Builders FirstSource is seeking a customer-focused Retail Sales Associate to assist retail customers with product selection, pricing, and availability. You will provide material estimates and quotes for small projects and enter orders for delivery while maintaining store organization and inventory control.

You will interact with customers via walk-in, phone, or email and apply basic sales techniques to meet daily productivity goals, following safety procedures and company standards.