Inside Sales & Service Team Lead: Drive Growth & Excellence

Ingersoll Rand Inc.; Norcross (GA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Employee stock grant

Job summary

Ingersoll Rand is seeking an Inside Sales & Service Team Lead to coach the Inside Sales team, manage daily responsibilities, and oversee all sales support from inquiry to delivery. The role focuses on developing the team, aligning with business objectives, and delivering exceptional customer experiences.

The position emphasizes leadership, process optimization through lean methods, and collaboration with cross-functional teams to ensure on-time delivery and accurate order execution.

Qualifications

• Bachelor’s degree from an accredited institution.
• 5+ years of experience in the sales and service industry.
• 1+ years of experience in Microsoft Office; ability to navigate internal software.

Responsibilities

• Recruit, coach, and develop Inside Sales team members through performance goals and development plans.
• Set and track performance targets; analyze variances and drive improvements.
• Standardize processes using lean methodology and improve efficiency.
• Ensure EH&S compliance and internal audit controls.
• Drive inventory management improvements and support annual counts.
• Collaborate with sales and service teams to improve order processing and delivery.
• Support quote generation and submission for customer requests.
• Build strong relationships with factory resources and account managers.

Skills

Leadership

Communication

Sales experience

MS Office

Education

Bachelor’s degree

Tools

Salesforce

Oracle/SAP

Job description

Ingersoll Rand is seeking an Inside Sales & Service Team Lead to coach the Inside Sales team, manage daily responsibilities, and oversee all sales support from inquiry to delivery. The role focuses on developing the team, aligning with business objectives, and delivering exceptional customer experiences.

The position emphasizes leadership, process optimization through lean methods, and collaboration with cross-functional teams to ensure on-time delivery and accurate order execution.