Inside Sales & Service Specialist — Customer-Focused

National Pool Partners; Tampa (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

National Pool Partners in Tampa, FL seeks an energetic Inside Sales/Customer Service professional to handle inbound and outbound calls, qualify leads, and complete phone sales. You will set up new accounts, maintain existing ones, and document all interactions with a focus on accuracy and timely responses.

The role emphasizes collaboration with sales inspectors, technicians, and branches to resolve issues and support high-volume cycles.

Qualifications

• High School diploma or equivalent.
• Previous inside sales and/or customer service experience preferred.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Ability to calculate basic math and process transactions.
• Must pass a seven-year criminal background check and substance abuse testing.

Responsibilities

• Handle inbound and outbound sales calls and qualify leads.
• Complete phone sales and drive revenue through customer interactions.
• Set up new customer accounts and maintain current ones.
• Document all interactions and ensure accuracy in account management.
• Collaborate with sales inspectors, technicians, and branches to resolve issues.

Skills

Inside sales

Customer service

Microsoft Word

Microsoft Excel

Microsoft Outlook

Basic math

Velocify

Education

High School diploma or equivalent

Tools

Velocify

Job description

National Pool Partners in Tampa, FL seeks an energetic Inside Sales/Customer Service professional to handle inbound and outbound calls, qualify leads, and complete phone sales. You will set up new accounts, maintain existing ones, and document all interactions with a focus on accuracy and timely responses.

The role emphasizes collaboration with sales inspectors, technicians, and branches to resolve issues and support high-volume cycles.