Inside Sales & Customer Care Specialist

Specialty Distribution Group LLC; Jacksonville (FL); On-site; USD 18,000 - 41,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision

Wellness Program

401(k) Matching

Paid Holiday and PTO

AssuredExcellence: minimal to no cost

Flexible Spending Accounts (FSA)

Health Spending Account (HSA)

Life & Disability Insurance

Employee Assistance Program (EAP)

Employee Referral Bonus

Paid Military Leave

Tuition Reimbursement

Job summary

Service Partners in Jacksonville, FL is seeking an Inside Sales Representative to join our team. The role focuses on serving as the key customer contact for the branch, handling order support and providing product information to customers.

You will work closely with Outside Sales reps, Production, Customer Service, Credit and Delivery to support the order fulfillment process and ensure customer satisfaction.

Qualifications

• Minimum age 18; valid driver if driving for company purposes.
• 1–2 years of experience in customer service or inside sales.
• Ability to perform basic math calculations.

Responsibilities

• Serve as the primary customer contact for the branch and provide order support.
• Provide product information and coordinate with Outside Sales, Production, Customer Service, Credit and Delivery to fulfill orders.
• Maintain a positive rapport with customers and deliver world-class service.

Skills

Communication skills

Customer service

Problem-solving

Data entry / computer skills

Verbal and written communication

Job description

Service Partners in Jacksonville, FL is seeking an Inside Sales Representative to join our team. The role focuses on serving as the key customer contact for the branch, handling order support and providing product information to customers.

You will work closely with Outside Sales reps, Production, Customer Service, Credit and Delivery to support the order fulfillment process and ensure customer satisfaction.