Inside Sales & Service Specialist — Completes (Edmond)

Ingersoll Rand; Edmond (OK); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health care options

401(k) plan

Paid time off

Employee stock grant

Job summary

Ingersoll Rand in Edmond, OK is seeking an Inside Sales & Service Representative - Completes to support customers and the outside sales team through the sales cycle. The role focuses on parts/equipment identification, quoting, pricing, PO receipt, order processing, and expediting from the Edmond Customer Center.

The ideal candidate will handle complex orders, coordinate with internal teams, and contribute to lead generation and market intelligence as experience grows.

Qualifications

• High school diploma or GED required.
• Associate degree or 2–3 years of relevant experience required.
• Proficiency in Microsoft Office and ability to learn internal software systems.

Responsibilities

• Serve as key customer contact from inquiry to delivery.
• Identify parts and equipment, prepare quotes, confirm orders, and process purchase orders.
• Follow up with customers and the outside sales team for status updates and issue resolution.
• Support lead generation, market intelligence, and outreach to existing customers.

Skills

Verbal and written communication

Customer service focus

Organization and time management

Attention to quoting and records

Education

High school diploma or GED

Associate degree

Bachelor's degree (preferred)

Tools

Microsoft Office

Salesforce

CRM systems

Oracle

Job description

Ingersoll Rand in Edmond, OK is seeking an Inside Sales & Service Representative - Completes to support customers and the outside sales team through the sales cycle. The role focuses on parts/equipment identification, quoting, pricing, PO receipt, order processing, and expediting from the Edmond Customer Center.

The ideal candidate will handle complex orders, coordinate with internal teams, and contribute to lead generation and market intelligence as experience grows.