Inside Sales & Service Pro (Edmond)

Better In Home Care; Edmond (OK); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health care options

Dental and vision coverage

Wellness programs

Life insurance

401(k) plan

Paid time off

Employee stock grant

Job summary

Ingersoll Rand is seeking an Inside Sales & Service Representative – Completes at the Edmond Customer Center in Edmond, OK. The role supports the sales cycle from inquiry to delivery, handling quotes, pricing, POs, and order processing while expediting and resolving issues.

Responsibilities expand to lead generation and market intelligence as experience grows, with occasional travel within the United States. Requires strong communication and customer-service focus.

Qualifications

• High school diploma or GED required.
• Associate degree or two to three years of relevant experience required.
• Proficiency in Microsoft Office applications and ability to learn internal software systems.

Responsibilities

• Serve as a key customer contact, providing information and support from initial inquiry and order acceptance through delivery.
• Identify parts and equipment, prepare quotes, confirm orders, and process customer purchase orders.
• Follow up with customers and the outside sales team to provide order status updates and resolve issues.
• Support lead generation, market intelligence, and outreach to existing customers as experience develops.
• Accurately enter, manage, and reconcile sales and service agreements.
• Ensure orders are complete, accurate, and processed in a timely manner.
• Expedite orders and coordinate with internal teams and external partners to address delivery needs.

Skills

Customer service

Communication

Organizational skills

Time management

Attention to detail

Education

High school diploma or GED

Associate degree

Tools

Salesforce

CRM systems

Oracle

Job description

Ingersoll Rand is seeking an Inside Sales & Service Representative – Completes at the Edmond Customer Center in Edmond, OK. The role supports the sales cycle from inquiry to delivery, handling quotes, pricing, POs, and order processing while expediting and resolving issues.

Responsibilities expand to lead generation and market intelligence as experience grows, with occasional travel within the United States. Requires strong communication and customer-service focus.