Inside Sales & Service Specialist - Complete Orders

Ingersoll Rand; Omaha (NE); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care options

Life insurance

401(k) plan

Paid time off

Employee stock grant

Job summary

Ingersoll Rand is seeking an Inside Sales and Service Representative to support the complete sales cycle from inquiry to delivery across centers in Menomonee Falls, Aurora, Omaha, or Minneapolis.

The role requires 2+ years in customer service and proficiency with Microsoft Office; experience with Salesforce is a plus. The position focuses on order processing, pricing, and cross-functional coordination within a fast-paced team.

Qualifications

• High school diploma or GED required.
• 2+ years of experience in customer service-related role.
• 2+ years of experience using Microsoft Office applications.

Responsibilities

• Act as key customer contact to provide information to customers on complete sales cycle from order acceptance through delivery.
• Accurately enter, manage and balance sales and service agreements.
• Follow up with customers and outside sales team to provide order status updates.
• Manage inventory to stocking levels; receive stock and coordinate return of equipment as needed.
• Ensure the order process is complete and error-free.
• Manage outside purchases and product transportation expenses effectively and efficiently.
• Ensure environmental, health and safety compliance and operate forklift as needed.
• Maintain all paperwork and respond to customer inquiries timely.
• Prepare sales and activity reports, presentations, studies and research as requested.
• Mentor peers and share best practices as needed.

Skills

Excellent verbal and written沟通

Education

High school diploma or GED

Associate or bachelor’s degree

Tools

Microsoft Office

Salesforce

Job description

Ingersoll Rand is seeking an Inside Sales and Service Representative to support the complete sales cycle from inquiry to delivery across centers in Menomonee Falls, Aurora, Omaha, or Minneapolis.

The role requires 2+ years in customer service and proficiency with Microsoft Office; experience with Salesforce is a plus. The position focuses on order processing, pricing, and cross-functional coordination within a fast-paced team.