Inside Sales Representative

LMT Onsrud LP; Waukegan (IL); On-site; USD 50,000 - 60,000; Full time

Job summary

LMT Onsrud LP in Waukegan, IL is seeking an Inside Sales Representative to support the sales effort, liaise with FSMs and distributors, and manage order entry in X3 ERP. You will promote the B2B portal and assist with invoicing and returns.

The ideal candidate holds an Associate degree, has 3–5 years in inside sales, and demonstrates strong communication skills. A bachelor’s degree is preferred.

Qualifications

• Associate degree required.
• 3–5 years of inside sales / customer service experience.
• Bachelor’s degree in business or related field preferred.

Responsibilities

• Answer phones and respond to email correspondence.
• Act as main contact person for FSM and distributors within Inside Sales Territory.
• Enter orders into X3 ERP System.
• Promote the use of the B2B website for distributors to place orders and review inventory.
• Process returns per RGA policy.
• Enter data into CRM to assist Field Sales and distributor support.
• Support invoicing paperwork and ensure accurate shipments.

Skills

Communication

Independence / problem solving

Microsoft Office

Sage X3 ERP

Microsoft Dynamics CRM

Business processes

Education

Associate degree

Bachelor's degree preferred

Tools

Sage X3 ERP

Microsoft Dynamics CRM

Job description

Inside Sales Representative# Inside Sales RepresentativeLMT ONSRUD - Waukegan, IL 60085## OverviewSalary Range$50,000.00 - $60,000.00 Salary/year## Description**INSIDE SALES REPRESENTATIVES****RESPONSIBILITIES**:Support overall sales effort by working with FSM, distributors, end-users, and potential new customers, ensuring customer satisfaction and increased sales.**DUTIES**:* Answer phones and respond to email correspondence.* Act as main contact person for FSM and distributors within Inside Sales Territory.* Performs backup role in the absence of other Inside Sales reps.* Maintain Inside Sales Territory account information / order requirements within X3.* Enter orders into X3 ERP System.* Work with other departments to ensure orders are sent out accurately and timely.* Expedite distributor follow-up requests with Production Control / Purchasing.* Promote the use of B2B website to have distributors place orders, review inventory levels, and access acknowledgement / invoices.* Assist in the processing of invoicing paperwork ensuring that shipments are being sent correctly, discounts are being applied. etc.* Provide initial assistance with technical calls.* Process returns per RGA policy.* Enter data into CRM program to assist Field Sales with communications and distributor support.* Perform other duties assigned by the Inside Sales Manager.## Qualifications**EDUCATION**:* Associate’s degree in related field required.* A bachelor’s degree in business is preferred.**EXPERIENCE**:* 3 - 5 years office inside sales / customer service experience.**SKILLS:*** Strong written and verbal communication skills, including active listening.* Ability to work independently along with problem solving.* Working knowledge of Microsoft Office.* Sage X3 ERP familiarity a plus.* Microsoft Dynamics CRM knowledge preferred.* Knowledge of business processes.