Inside Sales Representative

Insight Global; Tempe (AZ); Sur place; USD 30 000 - 33 000; Plein temps

Résumé du poste

Insight Global in Tempe, AZ is hiring a Sales Support professional to qualify leads by telephone and support the sales team through outbound and inbound calls. You will determine customer needs, assist with service inquiries, and maintain accurate customer records using CRM and MS Office tools.

The role emphasizes active listening, motivation, and a proactive, self-driven work style, with immediate start offered for a part- or full-time need in a fast-paced environment.

Qualifications

• 1-2+ year of Sales Support experience
• Cold calling experience
• Inbound and outbound calling experience
• Strong PC skills and a working knowledge of MS Office and CRM
• Strong ability to actively listen and determine customer's needs
• Highly motivated, competitive, self-starter

Responsabilités

• Qualifies leads by telephone and refers to the appropriate sales team
• Makes outbound calls to prospective clients to determine needs and revenue potential
• Answers customer questions regarding the company's services
• Records customer information and maintains data records in appropriate tool
• Ensures information is recorded timely, accurately and clearly
• Coordinates activities to meet operational volume requirements
• Cultivates new qualified leads through cold and warm calls (outbound/inbound)

Connaissances

Sales support

Cold calling

Inbound calling

Outbound calling

Active listening

Self-motivated

Outils

MS Office

CRM

Description du poste

Pay Rate: $22-24 Hourly based on Experience

Looking to HIRE RIGHT AWAY!!

Skills & Qualifications:

• 1-2+ year of Sales Support experience – Looking to grow in your Sales career
• Cold calling experience
• Inbound and outbound calling experience
• Strong PC skills and a working knowledge of MS Office and CRM
• Strong ability to actively listen and determine customer's needs
• Highly motivated, competitive, self-starter

Day to Day:

This role will qualify leads by telephone and refer to the appropriate sales team. They will perform this by making outbound calls to or accepting inbound calls from prospective clients to determine the customer's needs, estimated shipment volume, revenue potential, and answer customer questions regarding the company's services.

Key Responsibilities:

• Completes telephone calls to establish and qualify leads and prospects for the sales force
• Handles incoming customer calls with the intent of extending contact to sell new or additional products and/or services and to provide customer satisfaction and retention
• Handles inquiries generated by advertising
• Records customer information and maintains data records in appropriate tool
• Ensures information is recorded timely, accurately and in a clear understandable manner
• Coordinates work activities to achieve the volume expected to meet operational requirements
• Cultivating new qualified leads through both cold and warm calls (outbound/inbound)