Sales Assistant

Insight Global; Tempe (AZ); Vor Ort; USD 27.000 - 38.000; Vollzeit

Zusammenfassung

Insight Global in Tempe, AZ is hiring a Sales Support Associate for a 6-month contract-to-hire. The role is onsite five days a week with shifts Mon-Fri (various start times) and a starting pay of $23.50 per hour.

You will qualify leads by telephone, perform outbound and inbound calls, and gather customer needs to support the sales team. Strong MS Office and CRM skills, active listening, and self‑start motivation are essential.

Qualifikationen

• Experience in Sales Support or similar role.
• Proven ability to cold call and handle inbound/outbound conversations.
• Strong MS Office and CRM skills with attention to detail.

Aufgaben

• Qualifies leads by telephone and forwards to the appropriate sales team.
• Performs outbound calls to prospective clients and handles inbound inquiries.
• Assists customers, determines needs, and provides information about services.
• Records customer information and maintains data in the CRM and other tools.
• Ensures information is recorded accurately and in a timely manner.
• Coordinates activities to meet volume and operational targets.
• Cultivates leads through cold and warm calls (outbound/inbound).

Kenntnisse

Sales Support

Cold Calling

Inbound/Outbound Calling

MS Office Proficiency

CRM Knowledge

Active Listening

Self-Starter

Ausbildung

BA/BS degree or currently pursuing

Tools

CRM software

MS Office

Jobbeschreibung

Location:

Tempe, AZ 85281 (onsite 5 days/week in office)

Pay:

$23.50/hr

Term:

6 mo contract to hire (will go perm)

Start:

ASAP

Shifts:

(Mon-Fri)

• 6am-2:30pm
• 7am-330pm
• 7:30am-4pm
• 8am-4:30pm

Skills & Qualifications:

• Experience within Sales Support experience - Looking to grow in your Sales career
• Cold calling experience
• Inbound and outbound calling experience
• Strong PC skills and a working knowledge of MS Office and CRM
• Strong ability to actively listen and determine customer's needs
• Highly motivated, competitive, self-starter

Plusses:

• BA/BS degree or currently pursuing a bachelor's degree

Day to Day:

This role will qualify leads by telephone and refer to the appropriate sales team. They will perform this by making outbound calls to or accepting inbound calls from prospective clients to determine the customer’s needs, estimated shipment volume, revenue potential, and answer customer questions regarding the company’s services.

Key Responsibilities:

• Completes telephone calls to establish and qualify leads and prospects for the sales force
• Handles incoming customer calls with the intent of extending contact to sell new or additional products and/or services and to provide customer satisfaction and retention
• Handles inquiries generated by advertising
• Records customer information and maintains data records in appropriate tool
• Ensures information is recorded timely, accurately and in a clear understandable manner
• Coordinates work activities to achieve the volume expected to meet operational requirements
• Cultivating new qualified leads through both cold and warm calls (outbound/inbound)