Inside Sales Representative

PMI Pipe, Steel & Supplies; San Antonio (TX); On-site; USD 42,000 - 72,000; Full time

Job summary

Pipe Movers, INC. is seeking an Inside Sales Representative to answer customer questions with product knowledge, greet customers, and close sales while coordinating across multiple locations. The role requires prospecting, meeting monthly quotas, and maintaining excellent communication with customers and supervisors.

The candidate should have a High School Diploma and 3+ years in sales, with familiarity in warehousing and ERP systems. Proficiency in Microsoft Office is expected.

Qualifications

• High School Diploma; some college preferred.
• 3+ years sales experience preferred.

Responsibilities

• Answer customer questions with product knowledge.
• Generate new sales opportunities via inbound leads, cold calls, emails.
• Greet customers and build rapport.
• Close deals and process payments.
• Follow up with customers and develop leads.
• Achieve monthly sales quotas.
• Assist with inventory and pricing discrepancies.
• Attend monthly sales meetings.
• Coordinate purchasing across locations.
• Utilize inventory across locations for sales.
• Perform other duties as assigned.

Skills

Customer service

Product knowledge

Phone skills

Verbal & written communication

Professional demeanor

Procedures adherence

Warehousing familiarity

Organizational skills

English communication

Education

High School Diploma

Tools

Profit 21 ERP

Microsoft Office (Outlook Excel Word)

Job description

Pipe Movers, INC.
Inside Sales Representative Job Description

Job Title: Inside Sales Representative
Report to: Branch Manager

Responsibilities:

• Responsible for product knowledge to answer customer questions
• Source new sales opportunities through inbound lead follow-up, cold calls, and emails.
• Greet customers and create rapport
• Responsible for closing deals and processing payments
• Responsible for customer follow-up
• Developing leads and referrals
• Achieve monthly sales quotas
• Use excellent oral communication and best practices in customer service when interacting with customers
• Report any inventory or pricing discrepancies to the branch manager.
• Communicate and cooperate with supervisors and coworkers
• Follow quality service standards and comply with procedures, rules, and regulations
• Have an excellent knowledge of company inventory
• Understand customer needs and requirements
• Respond in a timely manner to company email, voicemail, and text
• Attend monthly sales meetings.
• Identify slow-moving items.
• Coordinate purchasing with all locations.
• Utilize all 7 locations’ inventory for sales, if needed
• Other duties as assigned.

Education:

• High School Diploma, some college a plus.
• 3+ years of experience in sales or similar work experience preferred

Requirements

• Possess excellent customer service skills
• Must be knowledgeable on store products
• Good phone skills
• Excellent verbal and written communication skills
• Dress and perform job duties in a professional manner
• Follow company procedures and employee manual
• Familiarity with modern warehousing practices and methods
• Good organizational and time management skills
• Ability to read, write and speak the English language well enough to communicate, understand, and respond to questions, directions, traffic signs, signals, and training.

Other Requirements

• Ability to lift up to 25 pounds.
• Ability to sit, squat, twist, reach and stand/walk for an entire workday
• Ability to walk in a gravel yard and hard indoor surface to review stock many times each day
• Spanish as a second language is a plus.
• Legally eligible to work in the United States.
• Experience working with Profit 21 or similar ERP
• Proficient with Microsoft Office products – Outlook, Excel, Word

NOTE: The above statements are intended to describe the general nature of work performed by the Inside Sales Runner/Warehouse Helper. These statements are not to be construed as an exhaustive list of all responsibilities, tasks and skills required of an employee in this position. PIPE MOVERS, INC. reserves the right to request that other tasks be performed when warranted (for example, by emergencies, changes in personnel or workload, corporate reorganization, or technical development). PIPE MOVERS, INC. also reserves the right to revise this job description.

Pipe Movers, Inc. is an equal opportunity employer.