Inside Sales Representative

Triple-S Steel Holdings, Inc.; Lebanon (NJ); On-site; USD 65,000 - 83,000; Full time

Job summary

Triple-S Steel Holdings, Inc. is seeking a motivated Inside Sales representative to sell to new and existing clients, quote and take orders, and coordinate with operations to ensure on-time delivery. You will maintain customer databases and collaborate with the Outside Sales team to build a strong pipeline.

The role emphasizes relationship-building with current and prospective customers and requires strong communication and multitasking abilities in a fast-paced environment.

Qualifications

• Associate’s degree or equivalent sales experience.
• Ability to multitask in a fast-paced environment.
• Proficient with Word, Excel and Outlook.
• Ability to work in a team environment.
• Excellent communication skills.
• Problem solving and creative thinking.

Responsibilities

• Maintain and expand customer database.
• Attend sales group meetings.
• Capture accurate and complete information in CRM.
• Quote and handle order execution from acceptance to completion.
• Coordinate between customer and traffic dispatcher to insure on-time delivery of material.
• Communicate with customers regarding market information and feedback.
• Establish relationships with new customers and maintain existing ones.
• Build a pipeline with Outside Sales to close sales.
• Make outbound sales calls to prospects.
• Note suggestions or complaints and relay to Quality/Operations.

Skills

CRM relationships

Quoting

Order processing

Customer relationships

Outbound sales

Communication skills

Teamwork

Education

Associate’s degree or equivalent sales experience

Tools

CRM software

Excel

Outlook

Word

Job description

We are seeking a motivated Inside Sales representative to join our business. This job entails selling and/or introducing the company to both new and established clients. Quoting customers and taking orders from customers. Duties involve entering, tracking and following up on orders. During the order execution process inside sales people coordinate between operations and the outside sales people to meet or exceed customer expectations. Most important is build relationship with current and prospective customers.

Compensation and Benefits

The base pay range for this position is $65,000-$83,000 annually.

Actual starting pay will be based on experience, qualifications, skills, internal equity, and other job-related considerations.

Eligible employees may participate in company-sponsored benefits, which may include medical, dental, and vision coverage; life and disability insurance; a retirement savings plan; paid time off; paid holidays; and other available benefit programs.

Benefits are governed by the applicable plan documents. The company reserves the right to modify, amend, suspend, or terminate benefit programs at its sole discretion, subject to applicable law.

• Maintaining and expanding customer database.
• Attending sales group meetings.
• Capturing of accurate and complete information in customer relationship management.
• Quoting and handling order execution from acceptance to completion.
• Coordinating between customer and traffic dispatcher to insure on-time delivery of material.
• Communicating with customers in regards to current relative market information and capturing relative feedback.
• Obtain and provide feedback on Competitor pricing/equipment to Management
• Establish creditable relationships with new customers and maintain ongoing relationships with existing customer base
• Manage a database of potential customers and contact them on a regular base for new opportunities
• Team with Outside Sales Rep to build a pipeline of opportunities and close sales
• Make Outbound Sales calls to prospect new customers provided by OSR/Mgt.
• Note suggestions or complaints and communicate to the Quality/Operations group.
• Utilize CRM Software to keep track of important customer ‘touches’.
• Support the Quality System of the Company.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

• Associate’s degree from an accredited institution or equivalent work experience in Inside Sales.
• Able to multi task in a fast paced environment.
• Proficient level of computer skills in typing, number key, Word, Excel and Outlook.
• Able to work in a team environment.
• Exceptional communication skills.
• Problem solving and creative thinking.