Inside Sales Representative

Lansing Building Products, LLC; Lanham (MD); On-site; USD 42,000 - 60,000; Full time

Job summary

Lansing Building Products, LLC is seeking an Inside Sales Representative to serve as the showroom’s primary customer contact and drive orders. You will answer inquiries, prepare quotes for windows and exterior products, and develop product knowledge to deliver exceptional service.

Strong teamwork and ability to lift up to 70 pounds are required. The role uses our national inventory system to fill orders and may require warehouse assistance.

Qualifications

• Prior sales experience preferred but not required.
• High integrity and commitment to customer service.
• Interest in sales/retail based on experience or education.
• Able to work with customers in a team and alone.
• Computer skills including keyboard and monitor usage.
• Goal-oriented with willingness to take on new challenges.
• Knowledge of building principles and products is a plus.
• Able to lift and carry building materials up to 70 pounds.
• Strong communication and interpersonal skills.
• Bilingual Spanish proficiency is a plus.

Responsibilities

• Be the primary contact for showroom customers.
• Handle inbound and outbound calls, answer inquiries and process orders.
• Prepare quotes for windows and exterior building products.
• Develop knowledge of Lansing's products and services to provide exceptional service.
• Use the inventory system to fill orders and manage stock levels.
• Assist in the warehouse as needed, including loading and unloading materials.

Skills

Sales experience

Customer service

Team & independent work

Computer skills

Goal oriented

Building products knowledge

Lifting 70 lbs

Communication skills

Bilingual Spanish

Tools

Inventory management system

Job description

A Day in the Life at Lansing: Inside Sales Representative

Inside Sales Responsibilities:

• Embody our mission statement, centered on our values of respect, service, and excellence
• Act as the primary point of contact for customers visiting the showroom
• Handle inbound and outbound calls, answering customer inquiries and processing orders
• Prepare quotes for windows and other exterior building products based on architect plans
• Provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services
• Use our nationally-linked inventory management system to fill customer orders and maintain inventory control
• Be willing to assist in the warehouse, including loading and unloading materials as needed

Inside Sales Qualifications:

• Prior sales experience preferred, but not required
• High level of integrity and commitment to customer service
• Strong interest in sales and/or retail, as evidenced by previous job experience or education
• Ability to work effectively in a team and independently with customers
• Computer skills, including use of a keyboard and monitor
• Goal-oriented with a willingness to take on new challenges
• Knowledge of building principles and products is a plus
• Ability to lift and carry boxes of building materials weighing up to 70 pounds
• Strong communication and interpersonal skills
• Bilingual / Spanish proficiency a plus

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