Bilingual Inside Sales Representative

Lansing Building Products, LLC; Berlin (CT); On-site; USD 45,000 - 65,000; Full time

Job summary

Lansing Building Products, LLC is seeking an Inside Sales Representative to be the primary showroom contact, handling inbound and outbound calls and processing orders with accuracy and courtesy. You will prepare quotes for windows and other exterior building products, develop product knowledge, and provide exceptional service to all customers.

The role may involve assisting in the warehouse, including loading and unloading materials as needed, with a strong emphasis on teamwork and

Qualifications

• Bilingual Spanish proficiency required.
• Prior sales experience preferred, but not required.
• High level of integrity and commitment to customer service.
• Strong interest in sales/retail evidenced by experience or education.
• Ability to work effectively in a team and independently with customers.
• Knowledge of building principles and products is a plus.
• Ability to lift and carry boxes of building materials weighing up to 70 pounds.
• Strong communication and interpersonal skills.

Responsibilities

• Be the primary point of contact for customers visiting the showroom.
• Handle inbound and outbound calls, answering inquiries and processing orders.
• Prepare quotes for windows and exterior building products based on architect plans.
• Develop product knowledge to provide exceptional service.
• Fill customer orders using the inventory management system and maintain inventory control.
• Assist in the warehouse, including loading and unloading materials as needed.

Skills

Bilingual Spanish

Customer service oriented

Team collaboration

Communication skills

Tools

Inventory management system

Job description

A Day in the Life at Lansing: Inside Sales Representative

Inside Sales Responsibilities:

• Embody our mission statement, centered on our values of respect, service, and excellence
• Act as the primary point of contact for customers visiting the showroom
• Handle inbound and outbound calls, answering customer inquiries and processing orders
• Prepare quotes for windows and other exterior building products based on architect plans
• Provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services
• Use our nationally-linked inventory management system to fill customer orders and maintain inventory control
• Be willing to assist in the warehouse, including loading and unloading materials as needed

Inside Sales Qualifications:

• Bilingual / Spanish proficiency required
• Prior sales experience preferred, but not required
• High level of integrity and commitment to customer service
• Strong interest in sales and/or retail, as evidenced by previous job experience or education
• Ability to work effectively in a team and independently with customers
• Computer skills, including use of a keyboard and monitor
• Goal-oriented with a willingness to take on new challenges
• Knowledge of building principles and products is a plus
• Ability to lift and carry boxes of building materials weighing up to 70 pounds
• Strong communication and interpersonal skills

SLS123

#LI-TE1