Inside Sales Representative

ThyssenKrupp Materials NA; Hoffman Estates (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with Company Match

Paid Vacation and Holidays

Tuition Reimbursement

Training and mentorship programs

Job summary

ThyssenKrupp Materials NA is looking for a driven Inside Sales Representative for their Hoffman Estates location. This role is ideal for candidates passionate about sales and customer service, offering a dynamic team environment that values innovation and teamwork.

Ideal candidates should possess sales or customer service experience, be computer proficient, and have excellent communication skills. Competitive salary along with benefits such as medical insurance and 401(k) with company match are offered.

Qualifications

• 1-2 years of sales experience preferred.
• Proficiency with computers and CRM systems required.
• Strong verbal and written communication skills essential.

Responsibilities

• Respond to inbound sales inquiries via phone, email, and fax.
• Generate and follow up on product quotes.
• Provide technical support and product guidance to customers.
• Process sales orders, returns, credits, and debits.
• Resolve customer service issues with professionalism.

Skills

Sales experience

Customer service experience

Team-oriented attitude

Computer proficiency

Interpersonal skills

Attention to detail

Job description

Job Details

Location: Hoffman Estates, IL

Job Type: Full-Time (Entry-Level to Mid-Level)

Industry: Sales, Customer Service, Industrial Distribution

Job Summary

We're seeking a driven and customer-focused Inside Sales Representative to join our dynamic team in Hoffman Estates. This role is perfect for individuals who are passionate about sales, thrive in a fast-paced environment, and want to grow with a company that values teamwork, safety, and innovation.

What You'll Bring

• Passion and purpose-driven mindset
• Team-oriented attitude
• Sales or customer service experience
• Proficiency with computers and CRM systems
• Strong safety awareness

Key Responsibilities

• Respond to inbound sales inquiries via phone, email, and fax
• Generate and follow up on product quotes
• Provide technical support and product guidance to customers
• Process sales orders, returns, credits, and debits
• Monitor inventory and communicate concerns to purchasing/management
• Resolve customer service issues with professionalism
• Continuously expand product and service knowledge
• Collaborate across departments to meet customer needs
• Travel occasionally to support business goals
• Track competitor pricing and product offerings
• Support quality assurance initiatives
• Uphold company values and competencies

Qualifications

Preferred Qualifications:

• 1-2 years of sales experience
• Computer Proficiency
• Strong interpersonal and negotiation skills
• Attention to detail and organizational skills
• Effective verbal and written communication
• Familiarity with industrial products and services

Why Join Us?

• Competitive compensation
• Career development and advancement opportunities
• Supportive team culture
• Training and mentorship programs
• A company committed to safety, quality, and customer satisfaction

Job Compensation

Market Competitive Base Salary + Monthly Incentive Compensation

Benefits Overview

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Equal Opportunity Employer

Equal opportunity employer, including people with disabilities and veterans. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact [e-mail].