Inside Sales Representative

ThyssenKrupp Materials NA; Bolingbrook (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with Company Match

Paid Vacation

Job summary

ThyssenKrupp Materials NA in Bolingbrook, IL is seeking a mid-level Sales/Customer Service professional to respond to inquiries, quote products, and guide customers with technical support. The role emphasizes collaboration across departments and maintaining high service standards.

Qualified candidates have coil experience, strong communication, and negotiation skills, plus proficiency with computer systems and CRM tools.

Qualifications

• 2 years’ experience with coil.
• Proficiency with computers.
• Strong interpersonal and negotiation skills.
• Attention to detail and organizational skills.
• Effective verbal and written communication.
• Familiarity with industrial products and services.

Responsibilities

• Respond to inbound sales inquiries via phone, email, and fax.
• Generate and follow up on product quotes.
• Provide technical support and product guidance to customers.
• Process sales orders, returns, credits, and debits.
• Monitor inventory and communicate concerns to purchasing/management.
• Resolve customer service issues with professionalism.
• Continuously expand product and service knowledge.
• Collaborate across departments to meet customer needs.
• Travel occasionally to support business goals.
• Track competitor pricing and product offerings.
• Support quality assurance initiatives.
• Uphold company values and competencies.

Skills

Coil experience

CRM systems

Interpersonal skills

Negotiation skills

Communication skills

Attention to detail

Organizational skills

Tools

CRM software

Job description

Job Summary

Location: Bolingbrook, IL

Job Type: Full-Time | Mid-Level Experienced

Industry: Sales | Customer Service | Industrial Distribution

What You’ll Bring

• Passion and purpose‑driven mindset
• Team‑oriented attitude
• Sales or customer service experience
• Proficiency with computers and CRM systems
• Strong safety awareness

Key Responsibilities

• Respond to inbound sales inquiries via phone, email, and fax
• Generate and follow up on product quotes
• Provide technical support and product guidance to customers
• Process sales orders, returns, credits, and debits
• Monitor inventory and communicate concerns to purchasing/management
• Resolve customer service issues with professionalism
• Continuously expand product and service knowledge
• Collaborate across departments to meet customer needs
• Travel occasionally to support business goals
• Track competitor pricing and product offerings
• Support quality assurance initiatives
• Uphold company values and competencies

Qualifications

• 2 years’ experience with coil
• Computer proficiency
• Strong interpersonal and negotiation skills
• Attention to detail and organizational skills
• Effective verbal and written communication
• Familiarity with industrial products and services

Why Join Us?

• Competitive compensation
• Career development and advancement opportunities
• Supportive team culture
• Training and mentorship programs
• A company committed to safety, quality, and customer satisfaction

Compensation

$65,000+/year (Based on Experience) + Monthly Incentive Compensation

Benefits Overview

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Equal Opportunity Employer

Equal opportunity employer, including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact [e-mail].

Ready to Grow With Us?

Submit your application today and become part of a team that’s shaping the future of sales!