Inside Sales Representative

ThyssenKrupp Materials NA; Miamisburg (OH); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with Company Match

Paid Vacation

Holidays

Tuition Reimbursement

Wellness Programs

Job summary

Copper and Brass Sales in Miamisburg, OH is seeking an Inside Sales Representative to join our growing sales force. This full-time role focuses on handling inbound inquiries, quotes, and providing product guidance to customers.

You will respond to inquiries, process orders, monitor inventory, and collaborate across departments to meet customer needs. Experience in metals or materials sales is preferred, with a strong emphasis on customer service and accuracy.

Qualifications

• 2 - 5 Years Inside Sales Experience (Metals, Materials, Manufacturing Experience Preferred)
• Computer Proficiency
• Strong interpersonal and negotiation skills
• Attention to detail and organizational skills
• Effective verbal and written communication
• Familiarity with industrial products and services

Responsibilities

• Respond to inbound sales inquiries via phone, email, and fax
• Generate and follow up on product quotes
• Provide technical support and product guidance to customers
• Process sales orders, returns, credits, and debits
• Monitor inventory and communicate concerns to purchasing/management
• Resolve customer service issues with professionalism
• Continuously expand product and service knowledge
• Collaborate across departments to meet customer needs
• Travel occasionally to support business goals
• Track competitor pricing and product offerings
• Support quality assurance initiatives
• Uphold company values and competencies

Skills

Inside Sales

Computer Proficiency

Interpersonal Skills

Negotiation Skills

Verbal & Written Communication

Tools

CRM systems

Job description

Company

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence."

Copper and Brass Divison

Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico. By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today's challenging global business environment. The company's focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years.

Your responsibilities

Job Summary

Inside Sales Representative - Join our GROWING SALES Force!

Location: Miamisburg, OH

Job Type: Full-Time | Entry - Mid-Level Experienced

Industry: Sales | Customer Service | Metals, Materials, Manufacturing & Distribution

What You’ll Bring

• Passion and purpose-driven mindset
• Team-oriented attitude
• Sales or customer service experience
• Proficiency with computers and CRM systems
• Strong safety awareness

Key Responsibilities

• Respond to inbound sales inquiries via phone, email, and fax
• Generate and follow up on product quotes
• Provide technical support and product guidance to customers
• Process sales orders, returns, credits, and debits
• Monitor inventory and communicate concerns to purchasing/management
• Resolve customer service issues with professionalism
• Continuously expand product and service knowledge
• Collaborate across departments to meet customer needs
• Travel occasionally to support business goals
• Track competitor pricing and product offeringsSupport quality assurance initiatives
• Uphold company values and competencies

Qualifications

• 2 - 5 Years Inside Sales Experience (Metals, Materials, Manufacturing Experience Preferred)
• Computer Proficiency
• Strong interpersonal and negotiation skills
• Attention to detail and organizational skills
• Effective verbal and written communication
• Familiarity with industrial products and services

Why Join Us?

• Competitive compensation
• Career development and advancement opportunities
• Supportive team culture
• Training and mentorship programs
• A company committed to safety, quality, and customer satisfaction

Job Compensation

$50,000+/year (Based on experience) + Monthly Incentive Compensation

Benefits Overview

We offer competitive company benefits to eligible positions, such as

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Equal opportunity employer, including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact [e-mail].

Ready to grow with us?