Inside Sales Representative

ThyssenKrupp Presta AG; Hoffman Estates (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with Company Match

Paid Vacation

Job summary

thyssenkrupp Materials Services in Hoffman Estates, IL is seeking an Inside Sales Representative to join our growing team. This entry-level to mid-level role focuses on delivering responsive sales support, handling inquiries, quotes, and order processing in a fast-paced environment.

You will collaborate across departments, gain product knowledge, and contribute to safety and quality, with opportunities for career development and monthly incentive compensation.

Qualifications

• 1–2 years of sales experience preferred.
• Computer proficiency and familiarity with CRM systems.
• Strong interpersonal and negotiation skills.

Responsibilities

• Respond to inbound sales inquiries via phone, email, and fax.
• Generate and follow up on product quotes.
• Provide technical support and product guidance to customers.
• Process sales orders, returns, credits, and debits.
• Monitor inventory and communicate concerns to purchasing/management.
• Collaborate across departments to meet customer needs.

Skills

Sales experience

CRM proficiency

Interpersonal skills

Negotiation

Attention to detail

Education

High School diploma or equivalent

Tools

CRM software

Job description

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence. Copper and Brass DivisonSales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico. By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today’s challenging global business environment. The company’s focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years.

Job Summary

Inside Sales Representative – Launch Your Sales Career!

Location: Hoffman Estates, IL

Job Type: Full-Time | Entry-Level to Mid-Level

Industry: Sales | Customer Service | Industrial Distribution

Are you ready to be a key player in a growing business?

Do you want to kickstart a successful sales career with huge growth opportunities?

Job Description

We’re seeking a driven and customer-focused Inside Sales Representative to join our dynamic team in Hoffman Estates. This role is perfect for individuals who are passionate about sales, thrive in a fast-paced environment, and want to grow with a company that values teamwork, safety, and innovation.

What You’ll Bring:

• Passion and purpose-driven mindset
• Team-oriented attitude
• Sales or customer service experience
• Proficiency with computers and CRM systems
• Strong safety awareness

Key Responsibilities:

• Respond to inbound sales inquiries via phone, email, and fax
• Generate and follow up on product quotes
• Provide technical support and product guidance to customers
• Process sales orders, returns, credits, and debits
• Monitor inventory and communicate concerns to purchasing/management
• Resolve customer service issues with professionalism
• Continuously expand product and service knowledge
• Collaborate across departments to meet customer needs
• Travel occasionally to support business goals
• Track competitor pricing and product offerings
• Support quality assurance initiatives
• Uphold company values and competencies

Qualifications:

Preferred Qualifications:

• 1–2 years of sales experience
• Computer Proficiency
• Strong interpersonal and negotiation skills
• Attention to detail and organizational skills
• Effective verbal and written communication
• Familiarity with industrial products and services

Why Join Us:

• Competitive compensation
• Career development and advancement opportunities
• Supportive team culture
• Training and mentorship programs
• A company committed to safety, quality, and customer satisfaction

Job Compensation

Market Competitive Base Salary + Monthly Incentive Compensation

Benefits Overview

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

Equal opportunity employer, including people with disabilities and veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact [e-mail].

TK does not:

1.Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.; 2.Request payment of any kind from prospective jobseekers or candidates for employment; 3.Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK; 4.Send checks to job seekers; or 5.Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE:

1.TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner; 2.TK will not be responsible to anyone acting on an employment offer that is not directly made by TK; 3.Anyone making an employment offer in return for money is not authorized by TK; and 4.TK reserves the right to take legal action, including criminal action, against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at [e-mail].