Inside Sales Representative

W3Global; Wichita (KS); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

401(k) Plan

Tuition Reimbursement

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Job summary

W3Global is seeking an Inside Sales Representative in Wichita to deliver exceptional customer service from initial contact to product delivery. You will grow assigned accounts, prepare quotations, and coordinate with internal teams to close opportunities.

This role emphasizes relationship-building, accuracy in proposals, and hitting sales targets. The position requires at least one year of sales experience, proficiency with Microsoft Office, and strong communication.

Qualifications

• High school diploma or equivalent.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent written and verbal communication skills.
• Strong organizational, analytical, and time management abilities.
• Marketing awareness with the ability to identify sales opportunities.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• High level of integrity with a customer-focused approach.
• Self-motivated with a strong work ethic and proactive mindset.
• Creative thinker with strong problem-solving skills.

Responsibilities

• Grow sales by supporting and expanding assigned customer accounts.
• Develop and prepare proposals, quotations, and sales contracts.
• Respond promptly to RFQs, with a 24-hour turnaround target.
• Coordinate with internal departments to ensure timely processing and closure of sales opportunities.
• Meet daily, weekly, and monthly sales performance goals and revenue targets.
• Monitor open orders and communicate delivery updates to customers.
• Provide technical support and coordinate returns and issue resolution.
• Manage customer accounts through regular follow-up and reviews.
• Maintain up-to-date knowledge of products, services, and sales materials.
• Analyze sales data to support pricing strategies and decisions.
• Foster teamwork and continuous improvement across teams.
• Communicate effectively with sales, management, operations, and stakeholders.
• Prepare and present weekly sales reports on pipeline and closures.
• Ensure compliance with company policies and ethical practices.

Skills

Sales experience

Microsoft Office

Communication

Organization

Analytical thinking

Time management

Customer-focused

Proactive mindset

Problem-solving

Education

High school diploma or equivalent

Bachelor's degree in Business/Marketing (preferred)

Tools

Microsoft Office Suite

Job description

Job Summary

Inside Sales Representative is responsible for delivering exceptional customer service to both existing and prospective customers from initial contact through product delivery. This role focuses on achieving sales and profitability targets while building strong customer relationships, preparing accurate quotations, and collaborating with internal teams to ensure a seamless sales process.

Inside Sales Representative is responsible for delivering exceptional customer service to both existing and prospective customers from initial contact through product delivery. This role focuses on achieving sales and profitability targets while building strong customer relationships, preparing accurate quotations, and collaborating with internal teams to ensure a seamless sales process.

Key Responsibilities

• Grow sales by supporting and expanding assigned customer accounts.
• Develop and prepare proposals, quotations, and sales contracts.
• Respond promptly to Requests for Quotation (RFQs), with a target turnaround time of within 24 hours.
• Coordinate with internal departments to ensure timely processing and successful closure of sales opportunities.
• Meet daily, weekly, and monthly sales performance goals, including revenue targets and customer outreach activities.
• Monitor open orders and proactively communicate delivery updates to customers.
• Provide technical support and coordinate customer returns and issue resolution.
• Manage customer accounts through regular follow-up, service reviews, and quality checks.
• Maintain up-to-date knowledge of products, services, and sales materials.
• Analyze sales data to support pricing strategies and account management decisions.
• Foster a collaborative, positive work environment focused on teamwork and continuous improvement.
• Communicate effectively with sales teams, management, operations, and other internal stakeholders.
• Prepare and present weekly sales reports covering pipeline activity, follow-ups, sales closures, and target achievement.
• Ensure compliance with company policies, procedures, and ethical business practices.

Required Qualifications

• High school diploma or equivalent.
• Minimum of one year of sales experience.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Excellent written and verbal communication skills.
• Strong organizational, analytical, and time management abilities.
• Marketing awareness with the ability to identify sales opportunities.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• High level of integrity with a customer-focused approach.
• Self-motivated with a strong work ethic and proactive mindset.
• Creative thinker with strong problem-solving skills.

Preferred Qualifications

• Bachelor's degree in Business, Sales, Marketing, or a related field.
• Two or more years of experience in sales and/or marketing.
• Knowledge of industrial products or related technical products.

Physical Requirements

The role may require:

• Prolonged sitting and standing.
• Frequent use of hands and fingers for computer and office equipment.
• Occasional kneeling, crawling, bending, twisting, balancing, or climbing.
• Frequent speaking and active listening.
• Close visual acuity for computer-based work and documentation.

Lifting Requirements

• Ability to lift up to 50 pounds with assistance and/or appropriate lifting equipment.
• Ability to push or pull up to 50 pounds with assistance and/or appropriate lifting equipment.

Benefits

• 401(k) Retirement Plan
• Employer 401(k) Matching
• Tuition Reimbursement
• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance

Working Conditions

• Professional office environment with regular telephone and computer use.
• Frequent interaction with customers and internal teams requiring effective communication and conflict resolution.
• Exposure to warehouse or manufacturing areas where noise, heat, humidity, moving equipment, machinery, and sharp tools may be present.