Inside Sales Representative

Talently; Cincinnati (OH); On-site; USD 52,000 - 78,000; Full time

Job summary

Talently is seeking an Inside Sales Representative in Cincinnati, OH to drive new business opportunities and build strong client relationships. You will manage high-volume conversations, qualify leads, and schedule next steps to support growth.

The role emphasizes outbound outreach, excellent follow-up, and proactive collaboration with teams to ensure a seamless buyer journey and positive customer experience.

Qualifications

• Experience in inside sales, lead generation, customer service, appointment setting, or a similar client-facing role.
• Strong verbal and written communication skills.
• Comfortable making outbound calls and initiating conversations with prospective customers.
• Excellent follow-up habits and the ability to manage multiple leads simultaneously.
• Strong organizational skills and attention to detail.
• Goal-oriented mindset with a willingness to learn, receive feedback, and improve performance.
• Ability to build rapport quickly and communicate professionally with a variety of people.
• Comfortable using CRM systems, email, and other sales tools.
• Self-motivated, dependable, and able to work in a fast-paced environment.

Responsibilities

• Respond to incoming inquiries and conduct outbound outreach to prospective clients.
• Connect with potential customers to understand their needs, answer initial questions, and determine fit.
• Follow up with leads through phone calls, email, text, and other communication channels.
• Qualify prospects based on established criteria and identify promising business opportunities.
• Schedule appointments and coordinate next steps for qualified prospects.
• Maintain accurate records of conversations, follow-up activities, and lead status in the CRM.
• Consistently work toward individual and team goals related to outreach, lead conversion, and appointment setting.
• Collaborate with internal team members to ensure a smooth handoff and positive customer experience.
• Identify opportunities to improve outreach strategies, follow-up processes, and overall sales performance.

Skills

Inside sales

Lead generation

Customer service

Appointment setting

Client-facing

Verbal communication

Written communication

Outbound calls

Follow-up

Organization

Goal oriented

Rapport building

CRM familiarity

Email

Sales tools

Self-motivated

Fast-paced environment

Education

Bachelor's degree in Business or related field

Tools

Salesforce

Job description

About The Opportunity:

We are looking for a motivated, personable Inside Sales Representative to help drive new business opportunities and build strong relationships with prospective clients. This role is ideal for someone who enjoys talking with people, following up consistently, identifying customer needs, and turning initial conversations into qualified opportunities.

The right person is organized, proactive, comfortable working toward goals, and able to manage a high volume of conversations while delivering a positive customer experience.

Responsibilities:

• Respond to incoming inquiries and conduct outbound outreach to prospective clients.
• Connect with potential customers to understand their needs, answer initial questions, and determine fit.
• Follow up with leads through phone calls, email, text, and other communication channels.
• Qualify prospects based on established criteria and identify promising business opportunities.
• Schedule appointments and coordinate next steps for qualified prospects.
• Maintain accurate records of conversations, follow-up activities, and lead status in the CRM.
• Consistently work toward individual and team goals related to outreach, lead conversion, and appointment setting.
• Collaborate with internal team members to ensure a smooth handoff and positive customer experience.
• Identify opportunities to improve outreach strategies, follow-up processes, and overall sales performance.

Must-Have Skills:

• Previous experience in inside sales, lead generation, customer service, appointment setting, or a similar client-facing role.
• Strong verbal and written communication skills.
• Comfortable making outbound calls and initiating conversations with prospective customers.
• Excellent follow-up habits and the ability to manage multiple leads simultaneously.
• Strong organizational skills and attention to detail.
• Goal-oriented mindset with a willingness to learn, receive feedback, and improve performance.
• Ability to build rapport quickly and communicate professionally with a variety of people.
• Comfortable using CRM systems, email, and other sales tools.
• Self-motivated, dependable, and able to work in a fast-paced environment.

Nice-to-Have Skills:

• Familiarity with Salesforce or other CRM platforms.
• Knowledge of real estate, property transactions, or off-market acquisitions.
• Bachelor's degree in Business or a related field.
• Real estate license or interest in obtaining one.