Inside Sales Representative

Colonial Group; Hauppauge (NY); On-site; USD 45,000 - 75,000; Full time

Job summary

Colonial Group in Hauppauge is seeking an Inside Sales Representative to generate new business and nurture existing customer relationships through outbound and inbound calls, emails, and virtual meetings.

The role emphasizes customer focus, goal orientation, and rapport-building, with responsibilities including presenting offerings, identifying needs, preparing quotes, and maintaining CRM records.

Qualifications

• Experience in inside sales, customer service, or related field.
• Strong communication and interpersonal skills.
• Comfortable making outbound calls and handling rejection.

Responsibilities

• Manage inbound inquiries and follow up on leads.
• Conduct outbound calls and emails to generate new sales opportunities.
• Present product or service offerings via phone, email, and virtual demos.
• Identify customer needs and recommend solutions.
• Build and maintain relationships with customers.
• Maintain records in the CRM system.
• Prepare quotes, proposals, and follow-up correspondence.

Skills

Inside sales experience

Customer service experience

Strong communication skills

Education

High school diploma

Associate or bachelor’s degree preferred

Job description

SUMMARY: The Inside Sales Representative is responsible for generating new business, nurturing existing customer relationships, and supporting overall sales growth. This role focuses on outbound and inbound sales activities conducted via phone, email, and virtual meetings. The ideal candidate is customer-focused, goal-driven, and skilled at building rapport.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage inbound inquiries and follow up on leads provided by the company.
• Conduct outbound calls and emails to prospective clients to generate new sales opportunities.
• Present product or service offerings to potential customers through phone calls, emails, and virtual demos.
• Identify customer needs and recommend appropriate solutions.
• Build and maintain strong relationships with new and existing customers.
• Maintain accurate and up-to-date records in the CRM system.
• Prepare quotes, proposals, and follow-up correspondence.

QUALIFICATIONS:

• High school diploma required; associate or bachelor’s degree preferred.
• Proven experience in inside sales, customer service, or a related field.
• Strong communication and interpersonal skills.
• Comfortable making outbound calls and handling rejection.
• Ability to multitask, organize, and prioritize effectively.