Inside Sales Representative

WM; Bannockburn (IL); Hybrid; USD 27,552 - 35,817; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Stock purchase plan

Job summary

WM, following its acquisition of Stericycle, is seeking an Inside Sales Representative. The role focuses on acquiring new customers and upgrading existing accounts to WMHS services, using consultative selling across inbound and outbound activities.

The position requires a bachelor’s degree in Sales/Marketing and at least 2 years of related experience, with a performance-driven mindset and CRM proficiency. The job offers a hybrid work arrangement and comprehensive benefits.

Qualifications

• Bachelor's degree in Sales/Marketing or equivalent work experience.
• Minimum 2 years in Sales/Marketing demonstrating account development.
• Experience handling inbound/outbound calls and lead follow-up.

Responsibilities

• Acquire new customers and upgrade existing accounts through consultative selling.
• Maintain pipeline and forecast sales within target ranges.
• Execute outbound and inbound calls to drive revenue.
• Use CRM to track leads, opportunities and activity.
• Identify cross-sell opportunities for WMHS products.
• Collaborate on projects and support other duties as required.

Skills

Consultative selling

CRM experience

Prospecting

Forecasting

Education

Bachelor's degree in Sales/Marketing

Tools

CRM software

Job description

Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release.

I. Job Summary

Under supervision, the Inside Sales Representative acquires new customers, upgrades or converts current customer accounts to value added service offerings. Obtains incremental revenue through sales calls, lead campaigns and prospecting. Sells value-added services such as Secure Information Destruction Services and bundled training and compliance services

II. Essential Duties And Responsibilities

• Receives inbound calls and makes outbound sales calls to perspective and existing customers to sell WMHS’s services and/or products. Acquires new customers and converts existing customers through prospecting in assigned territory, outbound marketing / lead campaigns and referrals. Effectively utilizes consultative selling strategies to attain a minimum 100% of assigned revenue and quota goals.
• Builds a pipeline of potential future business by prospecting via marketing / lead campaigns, territory lists, the Internet and other sources identified.
• Based upon the Rules of Engagement policy, all prospects / calls must be researched, verified via the Customer Relationship Management (CRM) tool. The sales representative will determine if another sales rep is currently engaged or has initiated contact with the account, if the prospect is in their assigned territory, and / or which department is best suited to handle the prospect. All special circumstances including cross territory opportunities must be properly documented and either transferred or shared according to the Rules of Engagement policy.
• Effectively uses internet and other resources to better understand client’s industry and business needs.
• Effectively meet or exceed assigned performance metrics and key expectations within assigned parameters including number of outbound calls, close rates, average order size and task management activities (i.e. sales cycle, pipeline and case management). Track details and results for all leads, opportunities, issues and losses.
• Forecast month and quarter sales within 5% of actual results
• Target upgrade and cross-sell opportunities of additional WMHS products/services.
• Effectively use technology-based Customer Relationship Management tool for lead follow up, sales cycle disposition, pipeline management, forecasting and lost opportunity tracking. Keeps comprehensive and accurate notes in the system.
• Effectively qualifies clients through consultative selling strategies.
• Assist/Support any other specific assigned projects and/or job-related duties as required or requested.
• Perform other duties and responsibilities, as assigned.

III. Qualifications - Must live and work in the US

• Required Qualifications
• Bachelor's Degree in Sales/Marketing, or the equivalent in related work experience
• 2 years in Sales/Marketing related work experience, demonstrating the ability to manage and develop existing and prospective accounts

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay range for this hybrid position is $19.58 - $25.64. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

• Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.