Inside Sales Representative

WM; Chicago (IL); Hybrid; USD 24,594 - 35,028; Full time

Benefits offered by this job

Incentive pay

Hybrid work model

Job summary

WM, in Chicago, IL, seeks an Inside Sales Representative to acquire new customers and upgrade current accounts with value-added services. You will drive revenue via prospecting, campaigns, and calls, while using CRM to track progress and forecast results.

The role emphasizes consultative selling, cross-sell opportunities, and meeting or exceeding performance metrics with an incentive pay plan.

Qualifications

• Experience in sales/Marketing or related work experience.
• Ability to manage and develop existing and prospective accounts.
• Proven track record meeting revenue and quota goals.

Responsibilities

• Acquire new customers and convert existing accounts through prospecting and referrals.
• Handle inbound/outbound calls to sell Stericycle’s services.
• Meet or exceed assigned revenue and quota goals.
• Research prospects and use CRM for lead tracking and forecasting.
• Build pipeline via multiple channels and campaigns.

Skills

Sales experience

Account management

Prospecting

CRM

Education

High school diploma or equivalent

Tools

CRM software

Job description

Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release.

I. Job Summary

Under supervision, the Inside Sales Representative acquires new customers, upgrades or converts current customer accounts to value added service offerings. Obtains incremental revenue through sales calls, lead campaigns and prospecting. Sells value-added services such as Secure Information Destruction Services and bundled training and compliance services

II. Essential Duties And Responsibilities

• Acquires new customers and converts existing customers through prospecting in assigned territory(s), outbound marketing / lead campaigns and referrals.
• Receives inbound calls and makes outbound sales calls to prospective and existing customers to sell Stericycle’s services and/or products.
• Effectively utilizes consultative selling strategies to attain a minimum 100% of assigned revenue and quota goals.
• Effectively uses internet and other resources to better understand client’s industry and business needs.
• Target upgrade and cross-sell opportunities of additional Stericycle products/services.
• Builds a pipeline of potential future business by prospecting via synchronous and asynchronous channels including but not limited to telephone, email, video messaging, and other virtual selling channels, utilizing marketing / lead campaigns, territory lists, the Internet and other sources identified.
• Effectively meet or exceed assigned performance metrics and key expectations within assigned parameters including number of outbound calls, number of agreements sent, close rates, average order size and task management activities (i.e. sales cycle, pipeline and case management). Track details and results for all leads, opportunities, issues and losses.
• Based upon the Rules of Engagement policy, all prospects / calls must be researched, verified via the Customer Relationship Management (CRM) tool. The sales representative will determine if another sales rep is currently engaged or has initiated contact with the account, if the prospect is in their assigned territory, and / or which department is best suited to handle the prospect. All special circumstances including cross territory opportunities must be properly documented and either transferred or shared according to the Rules of Engagement policy.
• Forecast month and quarter sales within 5% of actual results
• Effectively use technology-based Customer Relationship Management tool for lead follow up, sales cycle disposition, pipeline management, forecasting and lost opportunity tracking. Keeps comprehensive and accurate notes in the system.
• Assist/Support any other specific assigned projects and/or job-related duties as required or requested.
• Perform other duties and responsibilities, as assigned.

III. Qualifications

B. Preferred Qualifications

• in Sales/Marketing, or the equivalent in related work experience.
• in Sales/Marketing related work experience, demonstrating the ability to manage and develop existing and prospective accounts.

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Combination: This job routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

The expected hourly pay for this hybrid position across the U.S. is $21.64. This hourly rate represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.