Inside Sales Representative - MW TAR

WM; Bannockburn (IL); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Stock purchase plan

401(k) matching

Medical/dental/vision insurance

Life insurance

Paid vacation and holidays

Personal days

Job summary

WM is seeking an Inside Sales Representative in Bannockburn, Illinois. Under supervision, you will acquire new customers, upgrade or convert accounts to value-added services, and generate incremental revenue through calls, campaigns and prospecting. You will manage a pipeline, use CRM to track opportunities, forecast sales, and aim to meet or exceed revenue targets while supporting cross-sell opportunities. WM offers a competitive package and benefits.

Qualifications

• Bachelor's degree in Sales/Marketing or equivalent experience.
• Minimum 2 years in sales/marketing with account development.
• Ability to meet revenue targets and quotas in a hybrid environment.

Responsibilities

• Acquire new customers and convert existing accounts through prospecting and calls.
• Build a pipeline via marketing campaigns, territory lists and referrals.
• Research prospects in CRM and coordinate with the correct sales team.
• Meet or exceed revenue and quota targets; forecast sales monthly/ quarterly.
• Collaborate to upgrade or cross-sell WMHS products and services.
• Maintain accurate notes in the CRM and track opportunities.

Skills

Consultative selling

CRM software

Lead generation

Forecasting

Territory management

Outbound calls

Cross-selling

Education

Bachelor's degree in Sales/Marketing

Tools

CRM system

Job description

To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release.

I. Job Summary

Under supervision, the Inside Sales Representative acquires new customers, upgrades or converts current customer accounts to value added service offerings. Obtains incremental revenue through sales calls, lead campaigns and prospecting. Sells value-added services such as Secure Information Destruction Services and bundled training and compliance services

II. Essential Duties And Responsibilities

• Receives inbound calls and makes outbound sales calls to perspective and existing customers to sell WMHS’s services and/or products. Acquires new customers and converts existing customers through prospecting in assigned territory, outbound marketing / lead campaigns and referrals. Effectively utilizes consultative selling strategies to attain a minimum 100% of assigned revenue and quota goals.
• Builds a pipeline of potential future business by prospecting via marketing / lead campaigns, territory lists, the Internet and other sources identified.
• Based upon the Rules of Engagement policy, all prospects / calls must be researched, verified via the Customer Relationship Management (CRM) tool. The sales representative will determine if another sales rep is currently engaged or has initiated contact with the account, if the prospect is in their assigned territory, and / or which department is best suited to handle the prospect. All special circumstances including cross territory opportunities must be properly documented and either transferred or shared according to the Rules of Engagement policy.
• Effectively uses internet and other resources to better understand client’s industry and business needs.
• Effectively meet or exceed assigned performance metrics and key expectations within assigned parameters including number of outbound calls, close rates, average order size and task management activities (i.e. sales cycle, pipeline and case management). Track details and results for all leads, opportunities, issues and losses.
• Forecast month and quarter sales within 5% of actual results
• Target upgrade and cross-sell opportunities of additional WMHS products/services.
• Effectively use technology-based Customer Relationship Management tool for lead follow up, sales cycle disposition, pipeline management, forecasting and lost opportunity tracking. Keeps comprehensive and accurate notes in the system.
• Effectively qualifies clients through consultative selling strategies.
• Assist/Support any other specific assigned projects and/or job-related duties as required or requested.
• Perform other duties and responsibilities, as assigned.

III. Qualifications - Must live and work in the US

• Required Qualifications
• Bachelor's Degree in Sales/Marketing, or the equivalent in related work experience
• 2 years in Sales/Marketing related work experience, demonstrating the ability to manage and develop existing and prospective accounts

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay range for this hybrid position is $19.58 - $25.64. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.