Hospital Services Technician

WM; Chicago (IL); On-site; USD 55,104,000 - 60,752,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401(k) with match

Stock purchase plan

Paid vacation

Job summary

WM is hiring a Hospital Services Worker to travel between customer healthcare facilities in the Chicago area, handling on-site waste container collection and exchanges for WMHS programs such as Sharps, Pharmaceutical Waste, and Document Management.

The role requires on-site presence, strong communication, and adherence to a fixed schedule. A driver’s license is required, and training plus benefits are provided.

Qualifications

• On-site presence required at WMHS customer locations.
• 2 years of industry-related customer service experience preferred.
• Valid driver's license required.
• High school diploma or GED is preferred.

Responsibilities

• Travel between customer healthcare facilities to collect and exchange waste containers for WMHS programs.
• Interact professionally with onsite staff to meet service expectations.
• Maintain a strict collection and service schedule.
• Communicate duty status on a defined schedule.

Skills

Customer service

Communication skills

Safety compliance

Education

High School Diploma or GED

Job description

Stericycle is now part of WM.

To learn more about WM's acquisition of Stericycle, read the press release.

Pay Range: $20.19/h

Shift: Monday-Friday, 7am start

What is the value of a WM job? The value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family.

We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work.

We Are Committed to Growth: Annual Education Assistance Benefit available for team members.

We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!

Who are we? #WeAreWM

I. Job Summary

Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various WM Healthcare Solutions (WMHS) programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities.

II. Essential Duties And Responsibilities

• Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various WMHS programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.
• Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
• Maintains a rigid collection and service schedule.
• Communicates duty status on a defined scheduled.
• Perform other duties and responsibilities, as assigned.

III. Qualifications

• Required Qualifications
• This position requires on-site presence at WMHS customer locations and compliance with all mandatory immunization requirements imposed by such customers, and
• 2 years industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations or preferred education requirement
• Valid Driver's License
• Preferred Qualifications
• High School Diploma or GED (accredited)

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Standing
• Walking
• Sitting
• Lifting
• Carrying
• Pushing
• Pulling
• Climbing
• Balancing
• Stooping
• Kneeling
• Crouching
• Reaching
• Handling
• Grasping
• Talking
• Hearing
• Repetitive Motions
• Eye/Hand/Foot Coordination

Field: This job operates in both inside garage, shop or gas plant conditions as well as in outside conditions that include inclement weather, heat and humidity.

This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing—including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing, in accordance with government regulations and company policies.

Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.