Inside Sales Representative - Shred Auto (WMHS)

WM (Waste Management); Chicago (IL); On-site; USD 28,000 - 37,000; Full time

Job summary

Waste Management is seeking an Inside Sales Representative in Chicago, IL. The role focuses on acquiring new customers, upgrading accounts, and converting clients to value-added services within the WMHS portfolio.

Under supervision, you will perform outbound calls, follow lead campaigns, and prospect across territories to drive incremental revenue while maintaining CRM records and meeting performance metrics.

Qualifications

• Experience in Sales/Marketing or the equivalent in related work experience.
• Proven ability to manage and develop existing and prospective accounts.

Responsibilities

• Acquires new customers and converts existing customers through prospecting in assigned territory, outbound marketing/lead campaigns and referrals.
• Receives inbound calls and makes outbound sales calls to prospective and existing customers to sell WMHS services and/or products.
• Uses consultative selling strategies to achieve revenue and quota goals.
• Researches and understands the client’s industry and business needs.
• Identifies cross-sell opportunities for additional WMHS products/services.
• Builds a pipeline via calls, emails, video messages, and other channels using marketing campaigns and lists.
• Tracks performance metrics and maintains CRM notes for leads, opportunities, and losses.
• Supports other projects and duties as required.

Skills

Sales/Marketing experience

Account management

Job description

Basic info

Requisition Type Standard

Requisition Number 2350153

Requisition Title Inside Sales Representative

Number of Openings 5

Position Inside Sales Representative (WMHS) (1054051)

Business Justification New Position

Languages

American English (Default)

Hiring team

Hiring Manager Frank Roberto Senior Manager, Inside Sales (WMHS)

Recruiter Glenda Dearion Talent Acquisition Partner (WMHS)

Backup Pre-Employment Coordinator Diane Norway Coordinator, Talent Acquisition (WMHS)

Backup Pre-Employment Coordinator Emerald White Coordinator, Talent Acquisition (WMHS)

Pre-Employment Coordinator Deanna Beshears Senior Coordinator, Talent Acquisition

Collaborator Ved MIshra India Senior Analyst I, HR Operations

Requisition structure

Recruiting Type Hourly

Organization IL0134-WMHS Corporate and Shared Svc, K00300 WMHS Corporate Office, Waste Management

Job Family Inside Sales - Outbound

Job Function Sales

Primary Location Chicago, IL, United States

Worker Type Employee

Full Time or Part Time Full time

Minimum Salary 20.52

Maximum Salary 26.86

Employee Referral Bonus 500

RPO Assisted? No

Flexible Work Location Acceptable No

Centralized Driver Requisition No

DOT Regulated Position? No

Loyalty Agreement Level High Level

Travel Required No

Willing to Relocate No

Posting description

Internal External

Description

Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release.

I. Job Summary

Under supervision, the Inside Sales Representative acquires new customers, upgrades or converts current customer accounts to value added service offerings. Obtains incremental revenue through sales calls, lead campaigns and prospecting. Sells value-added services such as Secure Information Destruction Services and bundled training and compliance services

II. Essential Duties and Responsibilities

• Acquires new customers and converts existing customers through prospecting in assigned territory(s), outbound marketing / lead campaigns and referrals.
• Receives inbound calls and makes outbound sales calls to prospective and existing customers to sell Stericycle's services and/or products.
• Effectively utilizes consultative selling strategies to attain a minimum 100% of assigned revenue and quota goals.
• Effectively uses internet and other resources to better understand client's industry and business needs.
• Target upgrade and cross-sell opportunities of additional Stericycle products/services.
• Builds a pipeline of potential future business by prospecting via synchronous and asynchronous channels including but not limited to telephone, email, video messaging, and other virtual selling channels, utilizing marketing / lead campaigns, territory lists, the Internet and other sources identified.
• Effectively meet or exceed assigned performance metrics and key expectations within assigned parameters including number of outbound calls, number of agreements sent, close rates, average order size and task management activities (i.e. sales cycle, pipeline and case management). Track details and results for all leads, opportunities, issues and losses.
• Based upon the Rules of Engagement policy, all prospects / calls must be researched, verified via the Customer Relationship Management (CRM) tool. The sales representative will determine if another sales rep is currently engaged or has initiated contact with the account, if the prospect is in their assigned territory, and / or which department is best suited to handle the prospect. All special circumstances including cross territory opportunities must be properly documented and either transferred or shared according to the Rules of Engagement policy.
• Forecast month and quarter sales within 5% of actual results
• Effectively use technology-based Customer Relationship Management tool for lead follow up, sales cycle disposition, pipeline management, forecasting and lost opportunity tracking. Keeps comprehensive and accurate notes in the system.
• Assist/Support any other specific assigned projects and/or job-related duties as required or requested.
• Perform other duties and responsibilities, as assigned.

III. Qualifications

B. Preferred Qualifications

• in Sales/Marketing, or the equivalent in related work experience.
• in Sales/Marketing related work experience, demonstrating the ability to manage and develop existing and prospective accounts.

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work en