Inside Sales Rep - Office/Remote Hybrid

ZipRecruiter; Towson (MD); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading company in commercial building maintenance is seeking an Inside Sales Rep for their Central Maryland operations. The role involves making B2B sales calls, qualifying leads, and scheduling appointments for the sales team. Ideal candidates are organized, customer service-oriented, and possess strong communication skills. The position offers a competitive compensation package, including base salary, bonuses, and benefits.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(K) retirement savings plan

Paid Life Insurance

Paid holidays

PTO

Qualifications

• 6+ months B2B outbound call center or equivalent experience highly desirable.
• Must be able to work independently and follow a systematic sales process.

Responsibilities

• Make 50-100 sales calls and emails daily to prospective clients.
• Schedule qualified appointments for the outside sales team.
• Manage and update the CRM database.

Skills

Customer service

Communication

Organization

Education

High school diploma

College degree

Tools

Microsoft Office Suite

CRM system

Job description

Job DescriptionJob Description

Inside Sales Rep position

Do you have experience in a lead and/or social media role? Do you enjoy setting up potential leads for sales? Are you looking for compensation structure with commission that is well-rewarded for your successes? If you answered YES, we would like to hear from YOU!

Why City Wide?

We are growing and need an Inside Sales Rep for our Central Maryland operations. City Wide Facility Solutions is the nation’s leading management company in the commercial building maintenance industry with 100+ offices nationwide, providing solutions to a wide range of issues clients face at their facilities. Our mission at City Wide is to create a Ripple effect by positively impacting the people and communities in which we work and serve. Our vision is to be the first choice for our clients, contractors and staff. Our values of teamwork, accountability and professionalism are how we model success.

Objective

The primary responsibilities of the Inside Sales Rep is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects and schedule appointments for our field sales team.

Essential Functions

• Find and research businesses that would benefit from City Wide's services.
• Make a combination of 50-100 of sales calls and e-mails per day to prospective clients.
• Schedule qualified appointments for City Wide’s outside sales team.
• Manage and thoroughly update the CRM database, including – scheduled calls, updated client records, notes from each call, and appointments set.
• Prepare accurate reports on a daily, weekly or monthly basis as defined.
• Achieve monthly activity and lead metrics to achieve revenue targets.
• Send all City Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate.
• Other duties as necessary.
• Compensation based upon experience.
• Training program and potential career progression into outside sales.

Requirements

• High school diploma with college degree . 6+ months B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable.
• Highly organized, able to follow a systematic method and sales process.
• Customer service-oriented and highly effective communication skills.
• Detailed oriented and must be able to work independently.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.) and a CRM system.

Benefits

City Wide Facility Solutions is pleased to offer a comprehensive and competitive compensation program with an hourly wage or base salary that rewards talented employees for performance along with a bonus and commission program. After meeting eligibility requirements, you are eligible for: Medical, Dental, Vision Insurance, 401(K) retirement savings plan, paid Life Insurance, paid holidays and PTO. Training program and potential career progression into outside sales.