Inside Sales Associate

DRF Water Heating Solutions; Illinois; Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated Inside Sales Associate to thrive in a competitive environment. This role involves engaging with potential customers through various communication channels, promoting services, and guiding them through the sales process. The ideal candidate will possess strong communication skills, a collaborative spirit, and a drive for personal financial goals. With a focus on continuous learning and growth, this dynamic position offers a competitive salary plus uncapped commission, ample career advancement opportunities, and a supportive team culture. Join a company that values your success and invests in your development.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Holidays

Paid Vacation

Tuition Reimbursement

Employee Assistance Program

Casual Dress Code

Dynamic Work Environment

Qualifications

• Prior sales experience preferred, especially in home services or related industries.
• Excellent verbal and written communication skills with a friendly, persuasive approach.

Responsibilities

• Engage with customers through calls, emails, and text to convert inquiries into sales.
• Build rapport with potential customers by identifying their needs and offering tailored solutions.

Skills

Communication Skills

Sales Skills

CRM Software

Detail-Oriented

Team Collaboration

Tech-Savvy

Education

High School Diploma

Sales Experience

Tools

Email Platforms

Online Sales Tools

Job description

Multiple shifts available. Hiring bonus $300.

Qualifying states to work remote/hybrid with DRF at this time are: AZ, CO, WA, IN, WI, IL, TN

We are seeking an Inside Sales Associate who thrives in a competitive, fast-paced environment and is eager to learn and grow and maximize the compensation plan. This role involves engaging with potential customers over the phone, email, and online chat, promoting our services, and guiding them through the sales process. If you love working toward personal and team goals, have strong communication skills, and enjoy continuous learning, we want to meet you!

Key Responsibilities:

1. Outbound & Inbound Sales: Engage with customers through calls, emails, and text to convert inquiries into sales.
2. Customer Relationship Management: Build rapport with potential customers by identifying their needs and offering tailored solutions.
3. Follow-Up: Manage follow-ups with leads to close sales and provide excellent post-sale support.
4. Collaboration: Work closely with the marketing and operations teams to ensure smooth service delivery and optimal customer experience.
5. Sales Goals: Consistently meet or exceed individual and team sales targets.
6. Continuous Learning: Stay updated on industry trends, service offerings, and best practices to maintain expertise.

What We’re Looking For:

1. Money-Motivated: Driven by personal financial goals and performance-based incentives.
2. Collaborative Spirit: Works well with others to achieve shared goals and contribute to team success.
3. Open to Learning: Embraces new ideas and seeks opportunities for self-improvement.
4. Effective Communicator: Excellent verbal and written communication skills with a friendly, persuasive approach.
5. Tech-Savvy: Comfortable using CRM software, email platforms, and online sales tools.
6. Organized & Detail-Oriented: Able to manage multiple tasks and follow up on leads efficiently.
7. Experience: Prior sales experience preferred, especially in home services or related industries.

Why Join Us?

1. Competitive Base Salary + Uncapped Commission: The sky’s the limit!
2. Career Growth: We believe in promoting from within and offer ample learning and development opportunities.
3. Team-Oriented Culture: Work alongside supportive teammates who celebrate your success.
4. Training & Development: Ongoing coaching and training to help you sharpen your skills.
5. Dynamic Work Environment: A fast-paced setting where every day brings new challenges and achievements.

DRF Water Heating Solutions offers a full benefits package: medical, dental, vision, life insurance, accident insurance, long & short-term disability, and 401k. DRF also offers paid holidays, paid vacation and paid sick days and tuition reimbursement. We have a casual dress code, friendly environment and a Corporate Chaplain and Employee Assistance Program. DRF Water Heating Solutions is an equal opportunity employer committed to a diverse and inclusive workforce. This job can be fully remote after training.