Inside Sales Rep - Office/Remote Hybrid

City Wide Facility Solutions; Towson (MD); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(K) retirement savings plan

Paid Life Insurance

Paid holidays

Paid Time Off

Potential career progression

Job summary

A leading facility management company in Towson, MD is seeking an experienced Inside Sales Rep to make outbound sales calls, qualify potential leads, and schedule appointments for the sales team. The ideal candidate has a high school diploma, effective communication skills, and experience in B2B calling. This position offers a competitive compensation package including base salary, commission, and benefits including medical and retirement plans.

Qualifications

• 6+ months of outbound call center or equivalent experience.
• Detailed oriented and able to work independently.
• Effective communication skills are crucial.
• Customer service-oriented and highly effective communication skills.
• Detailed oriented and able to work independently.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.) and a CRM system.

Responsibilities

• Make B2B outbound sales calls to prospective clients.
• Qualify prospects and schedule appointments for the field sales team.
• Manage and update the CRM database.
• Maintain and update the CRM with calls, notes, and appointments.
• Prepare reports on a daily, weekly or monthly basis as defined.
• Meet monthly activity and lead generation targets.

Skills

B2B outbound calling

CRM management

Communication skills

Customer service orientation

Organizational skills

Education

High school diploma

College degree preferred

Tools

Microsoft Office Suite

CRM system

Job description

Inside Sales Rep position

Do you have experience in a lead generation and/or social media role? Do you enjoy setting up potential leads for sales? Are you looking for compensation structure with commission that is well-rewarded for your successes? If you answered YES, we would like to hear from YOU!

Why City Wide?

We are growing and need an Inside Sales Rep for our Towson, MD operations. City Wide Facility Solutions is the nation’s leading management company in the commercial building maintenance industry with 100+ offices nationwide, providing solutions to a wide range of issues clients face at their facilities. Our mission at City Wide is to create a Ripple effect by positively impacting the people and communities in which we work and serve. Our vision is to be the first choice for our clients, contractors and staff. Our values of teamwork, accountability and professionalism are how we model success.

Objective

The primary responsibilities of the Inside Sales Rep is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects and schedule appointments for our field sales team.

Essential Functions

• Find and research businesses that would benefit from City Wide's services.
• Make a combination of 50-100 of sales calls and e-mails per day to prospective clients.
• Schedule qualified appointments for City Wide’s outside sales team.
• Manage and thoroughly update the CRM database, including scheduled calls, updated client records, notes from each call, and appointments set.
• Prepare accurate reports on a daily, weekly or monthly basis as defined.
• Achieve monthly activity and lead generation metrics to achieve revenue targets.
• Send all City Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate.
• Other duties as necessary.
• Compensation based upon experience.
• Training program and potential career progression into outside sales.

• High school diploma with college degree preferred. 6+ months B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable.
• Highly organized, able to follow a systematic method and sales process.
• Customer service-oriented and highly effective communication skills.
• Detailed oriented and must be able to work independently.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.) and a CRM system.

City Wide Facility Solutions is pleased to offer a comprehensive and competitive compensation program with an hourly wage or base salary that rewards talented employees for performance along with a bonus and commission program. After meeting eligibility requirements, you are eligible for: Medical, Dental, Vision Insurance, 401(K) retirement savings plan, paid Life Insurance, paid holidays and PTO. Training program and potential career progression into outside sales.