Business Development Specialist

City Wide; Kent (WA); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Base salary plus commission

Uncapped commission

Collaborative culture

Professional development

Career growth

Job summary

City Wide Facility Solutions in Kent, WA is seeking a motivated Business Development Specialist to drive outbound sales, qualify prospects, and book meetings for the outside sales team. You will research businesses, perform 50–100 calls/emails daily, and manage CRM records to support revenue growth.

The role offers a competitive base salary with uncapped commissions, a collaborative culture, strong training, and clear opportunities for internal advancement within a nationally recognized company

Qualifications

• High school diploma or higher education preferred.
• 1–2 years in B2B outbound or cold-calling experience is desirable.
• Strong organization, independent work ethic, and communication skills.

Responsibilities

• Make 50–100 sales calls and emails daily to prospects.
• Qualify prospects and schedule appointments for the sales team.
• Maintain and update CRM with call activity and notes.
• Prepare daily/weekly/monthly reports for management.
• Support email campaigns and social media efforts.

Skills

B2B outbound

CRM experience

MS Office

Customer service

Education

High school diploma

Tools

Microsoft Dynamics

Job description

City Wide Facility Solutions in Kent, Washington, is looking for a motivated Business Development Professional to join our growing team! If you're energized by building relationships, generating new business opportunities, and connecting with decision-makers, this is an exciting opportunity to make a real impact. As the first point of contact with prospective clients, you'll play a vital role in driving our continued growth by identifying qualified opportunities and scheduling appointments for our outside sales team. If you're ambitious, goal-oriented, and thrive in a performance-driven environment, we'd love to hear from you.

What's in It for You?

• Competitive base salary plus uncapped commission potential—your hard work is rewarded.
• A collaborative, team-oriented culture where your contributions are recognized and celebrated.
• Industry-leading training and ongoing professional development to help you succeed from day one.
• Outstanding career growth opportunities—we believe in promoting from within.
• The opportunity to work for a nationally recognized company with more than 115 locations across North America and over 60 years of success.
• A company built on the core values of Customer Service, Reputation, Hustle, Growth, Relentless Determination, and Retention.

If you're looking for more than just a job and want a career where you can make an impact, develop professionally, and be rewarded for your performance, City Wide Facility Solutions is the place for you.

The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects, and schedule appointments for our sales team.

What you will do...

• Find and research businesses that would benefit from City Wide's services.
• Make a combination of 50-100 of sales calls and e-mails per day to prospective clients.
• Schedule qualified appointments for City Wide’s outside sales team.
• Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including – scheduled calls, updated client records, notes from each call, and appointments set.
• Prepare accurate reports on a daily, weekly or monthly basis as defined by management.
• Achieve or exceed monthly activity and lead generation metrics to achieve revenue targets as set by management
• Send all City Wide information requested by prospects along with thank you notes and follow‑up letters whenever appropriate.
• Manage monthly email campaigns using our platform.
• Manage and engage social media campaigns using our platform.
• Other duties as necessary.
• Compensation based upon experience.
• Training program and potential career progression into outside sales.

Requirement:

• High school diploma, college degree preferred but not necessary.
• 1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable.
• Highly organized, able to follow a systematic method and sales process.
• Customer service-oriented and highly effective communication skills.
• Detailed oriented and must be able to work independently.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Prior experience using CRM systems

City Wide Facility Solutions offers a competitive compensation and benefits, 26.00 and hour including commission and bonus, for this position. In addition, we offer a comprehensive benefits package to include medical, dental, vision and PTO.

City Wide Facility Solutions is a fast-growing company with 115 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We are entering our 61st year in business and continue to experience high growth and profitability across our franchise business. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com

City Wide is an Equal Opportunity Employer.